Workplace Culture Caution

Workplace culture unfolds to be what it is due to interactions of several influences. Included among these affects are how leadership and managerial styles project specific decision-making approaches, the modes of communication present, and guidance behaviors displayed by management and mentors. In addition, organizations may attempt to adhere to mission statements or other codified value declarations to drive operations, policies, and procedures. Workspace design can also matter when assessing the safety, comfort, and efficiency of the workplace. Further, diversity and inclusion, learning and development, and work-life balance initiatives can make a difference in employee attitudes.

All of these factors are important, but I will argue that the quality of employee engagement internally within their workplace and especially among each other’s colleagues is chief among the impacts shaping workplace culture.

Workers in an organization or business typically make up the bulk of bodies at the workplace. For any establishment to be successful several conditions must be evident among the members of this cohort. We know that the type of work being performed must feel meaningful and purposeful; that there are prospects for career growth or advancement; that positive and productive behaviors are recognized and reinforced; that employees feel a significant degree of empowerment and autonomy to make their own decisions; and that workers feel transparency and fairness is always evident in how decisions are made and performance evaluated.

The collective psychology of employees plays a crucial role in whether organizational prosperity is achieved or not. But workers should not expect managers to be the sole kingpins of whether their progress is favorable or not. Sure, poor leadership can sink the ship. However, workers themselves are also critical to workplace positivity, or lack thereof.

Poor or even dysfunctional workplace culture results from a series of mishaps and inadequate calculations caused by management or workers or a combination of the two. But it is the workers I want to stay focused on at this time. In particular, I want to address the phenomenon of a workplace culture that is misguided psychologically with the cause originating from the employees themselves.

I will use an example from my own professional past to help make my point. I worked for many years in an environment that praised egalitarianism. Equity was baked into system. We bargained for contracts collectively. There was no compensation differential between men and women. Unionism was strong. To be clear, I think these are all great traits and would not trade any of them away. But this equity-based culture produced an unintended liability that to my knowledge has never been resolved.

Workers largely prided themselves on staying in their own work lane — working collaboratively at times, but mostly performing a solo function that required a lot of stamina. We were all pulling oars, which meant we needed to work mechanistically. To have someone stray off course because they wanted to be too creative, or too much of a leader, or too, well, different in the way that they wanted to handle their job, then the mainstream raised their shackles. Questions of, ‘Who-do-they-think-they-are?’ and ‘Looks-to-me-like-they’re-trying-to-suck-up-to-management?’ began to get buzzed about.

Homogeneity was culturally rewarded. Divergence and distinction were not. Inbred psychological unsafety and insecurity had too much of a hold on the group. There are many other scenarios that embody cultural breakdown. The journey to worker psychological unsafety can come a number of different ways.

So, once a consensus of stakeholders recognize there is a problem, how then best to remedy it? One suggestion is for the workforce to consider adoption of an agile mindset. Let me explain. About twenty years ago a group of software development engineers instituted an Agile Manifesto, which they believed would strengthen an organization’s ability to produce. Agility was their reaction against an overly bureaucratic and rigid process which they claimed slowed production and innovation. Being agile meant introducing flexibility and adaptability to the process, leading to greater invention and dynamism.

The agile movement has since found applications in many other areas of operations, including HR, sales, customer service, project management, employee management, and elsewhere. The changed frame of mind an agile approach ushers in has demonstrated value and it can as well in employee-to-employee relations.

Among the benefits an agile process brings is to address how to handle internal conflicts within the group so that each group member can function efficiently and securely. What is encouraged is open communication, give and take, question and answer, working the problem, and acting and reacting with respect for each participant and the process. What is discouraged is staying rooted in unchanging and low-production practices and in censoring one another. The anticipated outcome is a shift to a workplace of high psychological safety and greater production.

The scaffolding necessary to transition to a cultural change of this magnitude is beyond the scope of this essay. However, for many workplaces it can happen and needs to happen. A workplace saturated in creativity, managed risk, and mutual regard beats a workplace steeped in fear and survival any day of the week.

 

Meta Cities: Repurposing Where We Live and Work

Harvard Business Review recently released a 2023 talent management piece by Richard Florida from the University of Toronto and Vladislav Boutenko, Antoine Vetrano, and Sara Saloo, all with Boston Consulting Group, entitled The Rise of the Meta City. Their thesis reveals an emerging development in the evolving work-from-home (WFH) paradigm that is novel and worth considering as we envision the future of both our careers and where to become a resident.

It is no secret that mobility-enhancing technologies combined with the face to face limitations wrought by the Pandemic resulted in a rapid expansion of remote work. From approximately 6% of the American workforce working remotely in 2019 to 18% by 2021 shows how briskly the phenomenon swelled. A recent BCG survey from August 2023 indicates that only 7% of companies require full time return to work whereas 8% of companies have discarded offices completely. This means the vast majority of business are operating with some form of hybrid working.

A consequence of the proliferation of WFH employment is that many more digitally-centric employees are choosing to live outside of the traditional commute radius from their employers’ offices. With customary commutes being curtailed, workers are incentivized to look at residential options in areas that are more affordable and which feature a higher quality of life. For example, a LinkedIn study identified small to mid-sized cities receiving WFH transplants such as Springfield, MA, Tallahassee, FL, Portland, OR, College Station, TX, and Wenatchee, WA. Some locations actually offer cash incentives for WFH employees to move there like Tulsa, OK and Perry County, IN.

This realignment of workers from office to home and from employer-based cities to increasingly distant residential locations is starting to reveal patterns. A significant new template emerging is the rise of what Florida et al call the “Meta City”. Initially, it is helpful to think of meta cities as not entirely fixed geographically. The old inner city to suburb to exurb to rural model is not applicable here. Rather, the dimensions of the meta city extend from a major economic hub city to a host of far flung smaller cities in other parts of the country or globe. Modern telecommunications technology and talent flows allow for cities which may be geographically separate to operate as distinct units economically.

Some examples are called for to better visualize this spectacle. New York City is a top-dog economic hub in a number of industries, but most importantly in the finance sector. Financial talent flows into and out of NYC most measurably with other American cities like Los Angeles, Miami, Chicago, Washington, DC, and Atlanta, among others. This hub and satellite configuration comprises a finance meta city. London, too, is major finance hub with Manchester, Birmingham, Dublin, Edinburgh, and Cambridge serving as financial talent satellites. San Francisco is a principal technology hub city connected to smaller, but also tech heavy cities like Austin, Seattle, Boston, and San Diego.

The concept of talent flow is crucial to an understanding of the growth of meta cities. The flow of talented employees refers to physical mobility of people among the cities of the meta unit and also to remote contributions made by talent within the unit. To illustrate, Emily retains employment with Company A in New York, but chooses to live and work from Miami because of the high cost of living in New York and its long winters. Jason also works at Company A in New York where he intentionally lives because he loves the vibrancy of the city, and from there collaborates with Emily on a daily basis as part of a development team.

Although Florida et al do not refer to rural living, presumably the meta cities are speckled with geographically dispersed talent who “work” inside of meta cities, but live in a variety of non-urban locations.

Meta cities are an interesting outgrowth of the remote working trend, a glimpse into how the new generations choose to live and work, and also how the economy of the twenty-first century is coming into its own.

 

Knowing When It Is Time for a New Job

It is common for a worker to know at different times throughout their working years that they have hit a rut. Their energy is leaking, enthusiasm is waning, anxieties are building, and performance is suffering. Questions arise in the self-dialogue pointing to serious doubts about their job. Eventually, the feelings of dissatisfaction mount and the worker becomes faced with a dualistic and existential choice concerning their job — should they stay or should they go.

In this piece I would like to review the signs and the nature of employment discontent in hopes that an analysis of the topic may yield a useful suggestion or at least a degree of solace for those undergoing job disgruntlement. Given my encouragement of purpose as a prime motivator for what leads to job satisfaction, I turn to writer and speaker John Coleman, who examines the value of purpose in work and life, to see what his latest thinking is on the subject.

Feeling purpose is fundamental to work contentment. Without it our efforts seem to be adrift and our self-confidence diminishes. Coleman highlights several indicators to be mindful of while on the job. These signals carry meaning concerning the problem of work frustration. When they are present one should consider themselves forewarned. What follows is an amalgamation of considerations from Coleman’s writing.

Avoidance: We all have the odd day when we do not feel like going to work. But if this feeling is becoming chronic and frequent, then something about the job is amiss. Procrastination is a form of indecisiveness. Postponing or hesitating to make important decisions because your heart is not into it or you are fearful about possible outcomes is a sign a change needs to be made.

Growth: As we spend considerable time on a job we generally enjoy noticing the skill development and emotional lift that comes from feeling we are growing both as a subject matter expert and as a person. Building mastery in an area should be a cause for celebration. If it is not, then it probably means growth has stalled and you no longer feel as if you are providing employer or customer value.

Achievement: Related to the issue of growth is the concern about whether your original career goals for this job have been achieved. If they have, perhaps your job is no longer delivering adequate challenges or breakthroughs. Periodically, it is a good idea to reflect and assess if the objectives you set for yourself when initiating the employment have been met or not. If so, why are you staying in your role?

Workplace: Could the work environment in which you are functioning be the cause of your job angst? It is possible that an accumulated toll could be robbing you of your energy and enthusiasm due to a workplace which is toxic, unnecessarily stressful, or encouraging you to operate in ways contrary to your values. It is imperative to feel that you have and can sustain integrity and a positive character at work.

Maybe the change you need, if any of the above difficulties arise, does not require necessarily leaving your current employer, but could instead involve trying to practice what Coleman describes as “job crafting”. It is worth exploring with your employer if they can give you a degree of latitude to make adjustments to the way in which you meet your employer’s goals.

Having a manager that is willing to engage in some employee development with you such that you can continue to satisfy the responsibilities for which you were hired, while also remediating the liabilities causing your discontent, could be a win-win.

Life is too short to feel stuck in a job that does not bring happiness. You owe it to yourself and your career to be placed in a position in which you can thrive.

 

 

 

 

 

Strengths and Weaknesses Revisited

As I write this piece the calendar is about to flip to the year 2024. Therefore, my thinking is that this is a good time for careerists to revisit the perennial topic of how to communicate one’s strengths and weaknesses in the context of their professionalism.

How one self-perceives their strengths and weaknesses factors significantly into the impressions left upon others whose opinions of you may matter in how well you achieve success on the job. Typically, we think of the strengths and weaknesses question as one that comes up in job interviews and to be sure it still does. More on that later. But there are other instances during which an authentic and well delivered message about your capacities and limitations is pertinent.

Supervisors, colleagues, customers, and other stakeholders want to know what they can reliably expect from you and in what areas they should adjust their assumptions about you. We are called upon on a daily basis to promote ourselves on the job. How we perform is always being assessed by someone. The more consistently we are able to capitalize on our strengths and manage our weaknesses the more likely we can control the construction of our professional reputation and benefit our careers.

The narrative we deploy to reinforce our daily demonstrations of strengths and weaknesses builds both our prospects among those who entrust in us and our professional credibility. Getting these statements right matters.

It is during job interviews when a well formed response to the questions of what are your strengths and weaknesses is traditionally most anticipated. So, let’s take a look at how best to craft your reply in an interview situation.

First to strengths: As counterintuitive as it may seem, take the focus of your strength proclamations away from you as a person and instead direct them toward the needs of your employer, customers, and any other concerned parties who desire your expertise. Your goal is to solve people’s problems not pump up your ego.

How do you discover what the needs are of an organization to which you are applying? Study the job description. The specifics you require to align your skills with their demands should be right there. Executive communications specialist Joel Schwartzberg suggests that you convey each strength in four parts:

  • A label for your strength
  • A factual example of that strength being applied
  • The result of that application
  • How much you are energized by utilizing that strength

Now to weaknesses: Again, referencing Schwartzberg, he proposes to reframe the negative term “weaknesses” into “challenges”. This alternative name redefines what might be thought of as an innate characteristic flaw into a difficulty which can be remedied through purposeful interventions such as training or dedicated practice.

When selecting weaknesses/challenges to disclose to the interviewers be careful to not pinpoint a job requirement which is fundamental to the position. If you see yourself drawn to such a job essential as a challenge example, then rethink whether or not you should be applying for this position. Once you have settled on two or three challenges, present each one in three parts:

  • A label for your challenge
  • Relatively low-level effects that might result from the challenge
  • How committed you are to improve

Keep in mind that the interviewers, and by extension your colleagues, managers, and customers, are most interested in whether you can meaningfully collaborate to augment the operation. If you can use the strengths and weaknesses questions to drive home an understanding about your areas of expertise, leave the impression that you are earnest about professional growth, and communicate that you are candid and forthcoming about what motivates you, then you will have done your career a big favor.

You do not need to be thought of as perfect. Rather, you want to be deemed as dependable and trustworthy.

 

 

The Mixed Story of Women in the Workforce

First to the good news for women in the workforce. Women in America are enrolled in greater numbers in higher education than men. According to the National Center for Education Statistics, during the fall of 2021 female students comprised 61% of the higher ed student body with men at 39%. A year earlier the stats were 58% female and 42% male. Projections for 2030 indicate that there will be 2.37 million more women in postsecondary institutions than men. The trend is clear. Women are more drawn to improving their levels of education compared to men.

This was not always the case. In 1970, male enrolment outnumbered women registrations. By 1980, the admissions records were at parity. And now here we are. The result of this direction shift should tip the balance of education’s benefits toward women more than men.

What are these benefits? Even at a time such as ours when the high cost of college education is causing more people to question its return on investment, there are still documented advantages to getting an undergraduate degree. These include:

  • Higher earning potential and incomes
  • More employment possibilities
  • Increased job security
  • More abundant compensation packages
  • Enhanced personal development
  • Greater networking opportunities
  • Improved job satisfaction

It is not a stretch to predict that these merits will eventually give women the edge in business leadership and economic clout. A feminization of the economic picture may or may not be an overall gain. That has yet to be seen. Will competition be strengthened by defanging it to some degree or at least softening its sharpness? Again, this has yet to be seen.

However, the outlook for women employment writ large is not so rosy across the board. Among the policy-driven data Third Way examines is the non-college economy. And in this category their data dive into the numbers provided by the Bureau of Labor Statistics (BLS) reveal a troubling forecast for women who do not pursue a college education.

Estimates are that over the next decade the rate of job loss among non-college women is expected to increase significantly. Unfortunately, many non-college women are currently employed in industries that are predicted to decline.

So, let’s look at the big picture. BLS has identified the industries projected to decline economically and by extension employment-wise over the next ten years. Among these industries, 97% of the positions not requiring a college degree will disappear. Incidentally, 60% of these job losses are now middle-wage jobs. And here is the kicker. Two-thirds of these precarious jobs are currently held by women without a college degree!

Most non-college women work in jobs considered low-wage or middle wage. Examples of low-wage jobs include cashiers and fast-food cooks. Middle-wage jobs are like office clerks and retail sales supervisors. Historically, middle-wage jobs provided the means for women to support themselves and to get established in the middle class. With many of these jobs facing elimination, the strain on non-college women to afford middle class lifestyles will become more pronounced.

To add insult to injury, it is these middle-wage jobs that are most likely to be abolished, even when compared to the low-wage jobs. In fact, low-wage jobs, those under $36,700, are under less threat according to BLS than the middle-wage jobs. If true, it becomes easy to see that a migration of non-college women from middle-wage to low-wage work is likely.

The decline of middle-wage jobs is largely being caused by automation and outsourcing. And who knows to what extent Artificial Intelligence will acerbate this movement? Examples of middle-wage jobs include:

  • Administrative assistants outside of legal, medical, and executive
  • Customer service representatives
  • Assemblers and fabricators
  • Bookkeeping, auditing, and accountant clerks
  • Frontline office supervisors

One possibility to avert this disturbing development is to hope the proliferation of industry credentials, certificates, and badges which qualify women (and men) for middle-wage positions without the need for college degrees will continue. Although such credentialing will not replace college degrees, in the short term they may stem the tide of disappearing middle-wage jobs.

Another thought is that the college educated women who will have more decision making authority in the future will design economic and employment solutions for the women who have been unable to go to college. My fingers are crossed.

 

When Considering an Encore Career

I recently attended a high school reunion. This was not the typical high school reunion, which is attended only by alumni from your graduating year. I attended a private all-male boarding school in the Berkshires of western Massachusetts, which operated from 1926 until 1971, after which time it closed.

So, reunions for this school include any surviving alumni from any year during the time the school was open. This most recent 2023 reunion included alumni ranging from the graduating year of 1948 until 1971.

As you can imagine, nearly all of the attendees are now retired from their careers. But not everyone. As I chatted with a number of alumni I found that among those not fully retired there were two distinct categories of workers.

There were those who continued working at their primary careers, but at a more reduced or dialed-down level, meaning they were not putting in the same amount of time or handling the same degrees of stress as when they were full time employees.

Then there were those who desired to continue working, but at some type of work which was either very different or tangentially related to their former employment. This latter category is sometimes referred to as an encore career.

One of the great benefits of both our current labor force and our prolonged healthy lives relative to previous generations is that we have an option of pursuing an encore career. Establishing one, however, brings a new set of challenges that an older individual needs to be prepared to confront.

Just because you present yourself as an experienced and reliable resource with a long track record of accomplishments does not mean you will automatically be seen as a shoo-in for the new gig. In fact, the case most often seems to be that your age decreases your chances of being accepted. This requires that initiating an encore career be done systematically and attentively.

To begin with do not shy away from being old, but instead embrace it and spin your advanced age as a positive. You have gained a lot of work experience, solved many problems, and built an in-depth skillset.

Emphasizing your general tenacity, dependability, and trustworthiness can go a long way to gaining stakeholder and customer trust, which in many cases is as important or more critical than expertise alone. People who will need your services or who will want to join with you in delivering services want the comfort of someone they can rely on. Gaining that trust early on is crucial.

Another key to attaining trust is to highlight connections between your past successes and what you are promising to deliver in your new role. There will be overlaps in type, quality, or circumstances linking accomplishments previously achieved with intended future benefits you propose to supply.

One way to identify and credibly discuss these junctures is to prepare responses to some of the toughest questions you could get in an interview or from prospective customers during a vetting process. If needed, gain assistance from trusted contacts who can be skilled in playing the skeptic forcing you to justify your claims.

Through rehearsal, anticipate the concerns from others whose trust and support you will need to succeed in your encore career and heighten your authenticity by eliciting how your past performance has prepared you for future challenges.

Also, throughout the longevity of your career you have hopefully cultivated and maintained relationships with work related individuals which span generations. Being able to depend on younger professionals who can vouch for your excellence can go a long way in polishing your new brand.

Show others that you are not just a monument to legacy ways of operating, but that your instincts and inclination are toward continuous learning and improvements with an attitude of welcoming new problems to solve. Demonstrate how you are still passionate about the work you want to do, even at this late stage in life.

 

 

 

Career Passion and Wellbeing

It is a conventional understanding, sometimes expressed explicitly but often simply assumed, that if we are to work for a living, then our efforts yield richer rewards if we have a genuine passion for our career choice. Passion, we are told, is the greatest motivator. It is what compels us to willingly throw ourselves into our work and to perform at our finest with no external stimuli needed.

“Do what you love and you’ll never work a day in your life”, is the way the maxim goes. What could be better than to feel such fervor for your career?

It is easy to see how management would be delighted to have workers who are “naturals” at fulfilling functions necessary for the prosperous advancement of a business or organization. Such employees will require few if any performance incentives. They are self-motivated players who embrace being subject matter experts. In their hands, productivity should reign without the problems associated with someone displaying less ardor for their work.

Workers who view their careers as vocations rather than as jobs are a precious resource for any enterprise. Managers who realize this will do what they can to facilitate conditions designed to enhance employee wellbeing and sustain the valuable assets they have. Conversely, managers who see very dedicated employees as a never ending supply of production and who develop an attitude that these workers will always go the extra mile, because to go above and beyond is inherent in them, could very well find they have squandered an advantage.

Even for those for whom their work is their calling, respect and care must be regularly demonstrated by management if this talent is going to remain committed to the organization and to do their best work. The results of a research study on the topic of wellbeing released by Gallup, Inc. in July 2023 reveal pertinent findings that leaders should know if they are serious about holding onto their best and brightest.

To start, Gallup finds that only one in four workers think their employers are concerned about their wellbeing. This is true in the U.S., U.K., Germany, and France. The abysmally low number is historic as well. Except for a brief period at the beginning of the pandemic, when many workers thought management cared about their health and welfare, this only ~25% who feel cared for has been the norm.

It is simply good business for management to genuinely support their best workers. To quote from the authors of the Gallup research, employees who believe management is dedicated to their wellbeing are:

  • Three times more likely to be engaged at work
  • 69% less likely to actively search for a new job
  • 71% less likely to report experiencing a lot of burnout
  • Five times more likely to strongly advocate for their company as a place to work
  • Five times more likely to strongly agree that they trust the leadership of their organization
  • 36% more likely to be thriving in their overall lives

These powerful statistics strongly suggest that structuring a workplace so that all employees, and in particular the most valuable talent, are emotionally and substantively gratified goes well beyond just being a nice thing to do, but actively works toward fulfillment of an organization’s mission.

Wellbeing in general involves not just career, but other social, financial, and health related factors. And of course, it is ultimately up to each individual to shape their lives so they are living optimally. However, given the amount of time and energy careers require, this is an area of life demanding special attention. Wellbeing should be a fundamental organizational issue as well as a personal responsibility.

Even the best employees deserve to know they are truly valued. To operate as if it is totally up to each person to independently feel fulfilled by others while on the job, leaves the workplace vulnerable to low productivity and weak competitiveness.

Innovative Journeys: Unlocking Opportunities for Creative Recognition

The world of creativity is a realm brimming with boundless imagination and innovation, yet the journey to being discovered often proves challenging. Emerging artists, fashion designers, and makers confront the daunting task of standing out amidst a sea of talent. Fortunately, there are strategies that can illuminate the path to recognition. Leslie Campos of Well Parents unveils seven proven paths that creative minds can tread to claim their spot in the spotlight.

Why an Online Presence Is Essential for Creatives

In the digital age, an online presence acts as a creative’s virtual storefront, open 24/7 to the world. A captivating website serves as a central hub where admirers can explore their portfolios and learn about their journeys. Social media platforms amplify their reach, enabling direct engagement with an audience that resonates with their artistry. A curated online portfolio showcases their work’s evolution, providing a snapshot of their creativity and growth.

The Importance of Networking for Creatives

Networking is a cornerstone of success in the creative industry, and industry events serve as fertile grounds for making connections. Conferences, trade shows, and exhibitions allow creatives to interact with peers, mentors, and potential collaborators. Showcasing their work at these events positions them in front of a relevant audience, leading to exposure that can propel their career forward.

How Competitions Elevate a Creative’s Profile

Competitions aren’t just about winning trophies; they’re gateways to recognition. Participating in renowned competitions places a creative’s work on a prestigious pedestal, catching the eye of judges, fellow artists, and industry experts. Even if they don’t claim the top prize, the exposure garnered from competing can lead to invaluable opportunities, solidifying their position within the creative landscape.

The Power of Collaboration in Fueling Mutual Creative Success

Collaboration is a potent catalyst for creative success. By teaming up with fellow artists, designers, or makers, creatives can tap into new perspectives, skill sets, and audiences. Collective efforts amplify their reach and introduce their work to fresh admirers. Collaborative projects also nurture a sense of community and mutual support, reinforcing their position within the creative ecosystem.

How Community Events Can Propel Creative Careers

While the digital realm is expansive, local exposure should not be underestimated. Participating in pop-up shops, art fairs, and community events fosters connections with neighbors and fellow creatives. This local support serves as a foundation upon which national and international recognition can be built. The media attention garnered from such events often serves as a springboard for further exposure.

The Role of Workshops and Courses in Enhancing Creative Skills

A creative mind is a constantly evolving entity. Engaging in industry-specific workshops and courses refines skills and expands professional networks. Learning from established experts and sharing experiences with peers fuels personal growth. The insights gained from workshops empower creatives to adapt to evolving trends and challenges, ensuring they remain at the forefront of their field.

Reaching the Right Audience at the Right Time

Technology is a beacon of opportunity for creative professionals. By embracing customer data management systems, this is a good one to consider. Creatives can personalize their interactions with admirers, enhancing engagement and loyalty. Informed decisions based on data insights streamline marketing efforts, ensuring their work reaches the right audience at the right time. This technological approach revolutionizes how creatives connect with their supporters.

The path to creative recognition is a multifaceted journey, but with these seven proven paths, emerging artists, designers, and makers can pave their way to the spotlight. By crafting a powerful online presence, participating in industry events, embracing collaboration, seeking local exposure, expanding horizons through learning, and leveraging technology, creative minds can rise above the noise and shine brightly. As they embrace these strategies, they empower themselves to confidently navigate the creative landscape, ready to claim their well-deserved place in the limelight.

Image via Pexels

 

The Need for Versatile Leaders

There is no shortage of disruptions to our workplaces and to our careers. They come in two styles, one transient and the other sustained. There are the short-lived perturbations, for example our current experiences with inflation, Covid, the war in Ukraine, and spotty supply chain shortages. Then there are the disturbances which have roots in recent history and continually transform, such as the evolutions of globalization and technology, including the advent of generative AI. Taken as a whole, it can seem as if there is little time for complacency or work that is of slow tempo. 

Managers seem especially exposed to the fluctuations and inconsistencies of the modern workplace. They are called upon to guide direct reports through turbulence and insecurity while attempting to follow strategic policies. This can be quite challenging. The way leaders handle threats and turmoil matters for the health of their careers and of the careers of workers who are impacted by managers’ approach to volatility. 

Versatile leaders have been identified as valuable resources for a workplace to have during times of upheaval. They can be beneficial when the need arises to manage resources efficiently to remain productive. Maintaining employee engagement and adaptability during periods of uncertainty requires a special kind of leader. Organizations are increasingly aware of how important it is to have versatile leaders. 

Rob Kaiser of Kaiser Leadership Solutions and Ryne Sherman and Robert Hogan, both of Hogan Assessment Solutions, have been studying versatility in leadership for twenty-six years. They note how from the late nineties to the mid-2000s co-worker ratings of leadership identified the trait of versatility as an important leadership trait 35% of the time. By the time of the Great Recession in 2008, versatility was seen as a significant leadership attribute in 50% of the ratings. And by the time of the pandemic, it shot to 63%. The demand for versatile leadership is growing in recognition. Given the rate of change expanding as it is, it is easy to see why. 

Kaiser et al define versatility as the leadership ability to function effectively in a context characterized as volatile, uncertain, complex, and ambiguous. Within that setting, versatile leaders can quickly adapt by applying a range of appropriate skills and behaviors that reshuffle and redeploy resources to preserve productivity. This type of leadership manifests in two distinct ways. One style is more forceful and direct as in a single point of command tasked with making the hard choices. The other approach reaches out to employees in an empowering and supportive way to provide tranquility and to ease concerns. The skilled practitioner of versatility knows how to shift between these modes as the situations dictate. 

In fact, a leader who may be well versed and experienced in one of these modes, but unable to adroitly shift to the other does not qualify as a versatile leader and indeed may be a lower quality leader overall due to their situational limitations. However, the good news is that versatility can be an acquired capability. Counterintuitively, versatile leaders are not correlated with any specific personality type. To the contrary, versatile leaders are represented across multiple personality types. Given that the research of Kaiser et al identifies fewer than 10% of the leadership workforce as versatile, the incentive is there for increased versatility training. 

Although personality alone may not be a strong predictor of versatility other background elements are. It has been documented that leaders who have had many kinds of work experiences requiring the development of a diverse range of skills in circumstances for which they were not already highly qualified can be de facto versatility training. The more a leader finds herself or himself faced with assignments that are a stretch, combined with an innate attitude that sees these duties as learning opportunities, then versatility is enhanced. Potential leaders who want to be relevant in today’s world should take note. 

Job Changing Considered

For most of us, careers are built from a series of job moves. Sure, there are those who begin a life of dedication to a particular vocation from which they never deviate. Others may find they spent their entire careers as a business founder and owner whereas others may experience an entire career employed with just one firm. However, for most of us, we will construct our careers as a migration from one opportunity to another. This necessarily involves job switching, an exercise requiring dexterity and proficiency.

There is certainly incentive to switch jobs currently. An economist at Glassdoor, Daniel Zhao, has data from the Atlanta Federal Reserve showing that job switchers have realized 7.7% wage growth since November 2022 compared to 5.5% wage growth for those who have remained in their jobs. Also, as economist Adam Blandin of Vanderbilt University points out, there are about two job vacancies for every unemployed person. And many workers know from experience that job changes are one of the best ways to enhance not just pay, but career prospects. All told, it is a suitable time to consider a job switch.

There is risk in job hopping, however. Downsides can emerge when we find ourselves in a worse situation than the one we left. In general, pitfalls occur when the new job is less stellar than we anticipated. Another snag is when the new job is less stable, as in you find yourself more exposed to layoffs. Obviously, it is important to not stumble and face regret when transitioning from one job to another. Therefore, a job switch needs careful planning. Let’s look at some of the key points to consider.

Planning for change should be deliberate. It begins with a deconstruction of your current work performance and how you have worked in recent positions. This task analysis seeks to identify those aspects of your work which energize you, bring you feelings of success and accomplishment, and align with the production metrics of your employer or target market. Conversely, being clear on those work facets which drain you of energy, leave you feeling unfulfilled, and fail to consistently meet production expectations should be revealed. Such an inventory can be converted to a plan which becomes your North Star when implementing the job shift.

Be targeted when pursuing new employment opportunities. Do your research of both the employers and the industry space they play in. Know how they fare in meeting market demand and fending off the competition. Of course, there is an assumption here that their industry is your industry and presumably you know the economic viability of your professional field. If you have not conducted a SWOT analysis in a while, now is the time to do so. Illuminate as best you can the Strengths, Weaknesses, Opportunities, and Threats inherent in your industry.

Examine potential future employers like a private investigator. Google and study company employee reviews of which there are now many, reach out on LinkedIn to employees to get their take on what it is like to work there, and leverage your own professional network to get the inside scoop. When you get job interviews, ask them questions about employee engagement, career growth prospects, employee turnover rates, and their performance review program, including the metrics they use. You are interviewing them as much as they are interviewing you.

Examine your decision-making style too. Reflectively challenge your assumptions. Assess where faulty decision making has led you astray in the past. As executive career coach Susan Peppercorn says, cognitive bias or more readily accepting information that matches your existing viewpoints, can impair quality decision making. Accept that claims made by the potential employer which sound good to you may carry hidden risks.

As they say, nothing ventured, nothing gained. But as you tread into the dicey, but conceivably rewarding world of job change, be as prepared as possible.

 

 

We Are More Than Checklists

Back in 2009 a well received book was published called The Checklist Manifesto by Atul Gawande, a surgeon, author, and public health researcher. The book promotes the use of developing and utilizing checklists to enhance the quality of outcomes resulting from the execution of complex procedures. Dr. Gawande cites many examples of how the deliberate use of checklists leads to greater efficiencies, more uniform discharge of protocols, and improved protections, particularly regarding procedures in which safety is a concern.

Upon examination, causes of unintended consequences and accidents can often be attributed to missed steps in a process, which had they been followed would have mitigated or prevented the mishap. Sure, we all make mistakes. But if we take the time to analyze why a mistake was made, we often find it was because of things like hurrying too much, lacking focus, being distracted, or not having enough experience. These flaws almost always mean measures that should have been taken were not taken.

So, to deploy and to use complete checklists consistently makes perfect sense. In fact, the application of step by step lists is considered so best-practice these days that many of our careers can be seen as little more than a requirement to effectively execute a series of predetermined sequential actions. Take a look at almost any job description. It is little more than a laundry list of expected deliverables like a set of boxes to be checked. It could be said that much of our work is therefore formulaic.

To the extent that we reduce our careers to predicable, stringent, and rote to-do rosters, the more accommodating we make our careers for AI replication. Author Ian Leslie makes an interesting observation in a recent Substack piece. Responding to the fear many express about the growth of AI he points out how we assist the machines to adapt to our ways of doing things because we are adapting our work lives to the ways AI works. When human agency is overly systematized we give our replacement instructions to AI which may be better at checking boxes than we humans are.

When we model our work behavior to a simple inventory we should not be surprised when AI mimics it. AI is algorithmic. It uses models and arrangements of variables in a mechanized and calculated way. As we are finding out, AI can out-perform us over a growing number of jobs, especially the jobs that are like checklists. A pertinent quote by artist Robert Irwin in the Ian Leslie piece is, “Human beings living in and through structures become structures living in and through human beings.”

As we determined above, checklists certainly have their place. However, as people we need to look at our work lives as being beyond just an amalgamation of discreet work tasks and responsibilities. To be human, especially in our careers, must be more than that.

Our evolution requires innovation and novelty. It demands an expression of humanity which is an added value above any pre-arranged framework. It seeks to celebrate intuition and ingenuity and even uncertainty. The careers of tomorrow will thrive because they bring a richness of the human experience not easily cloned by a computation.

Romanticism arose in Europe toward the end of the eighteenth century in reaction to the heavy emphasis being culturally placed on rationalism, science, and industrialization. Instead Romanticism insisted on honoring art, music, literature, nature, and the intellectual capacity of the individual. It exulted human emotion and aesthetic experience. Above all, the message of Romanticism was that to be fully human required embracing the wide range of human expression and to not be limited to the mechanized worldview of materialists and rationalists.

The time may be ripe for a neo-Romanticism in the age of AI and checklists. Efficiencies have their place. But let’s not confuse them with being human.

 

 

AI and Your Career Considered

Amper Music is an Artificial Intelligence (AI) application that can create music based on inputs from human users who may know nothing about music theory or how to play a musical instrument. Requests and conditions are submitted concerning the type of music desired for purposes such as podcast themes or home video soundtracks. Amper Music in turn generates original music.

DALL• E is an AI program that empowers human users to produce art and realistic images in a variety of modes and forms. Taking text descriptions which have been provided by users, the AI goes about creating stunning illustrations and depictions. Little to no human artistic talent is required to develop original art.

ChatGPT is a newly released open-source AI chatbot designed to yield fresh high quality written text on a wide variety of topics, including software code. Based on human user editing suggestions ChatGPT will even revise its text constructing multiple drafts until the output is just what the user wants for anything from a set of complicated directions to marketing copy.

Another chatbot called Franz Broseph was able to compete against twenty online players from around the world last year in a game of Diplomacy. The game compels participants to engage in political negotiations, form alliances, apply military strategies, and basically win a World War I simulation. Guess who came out on top? Yup, Franz Broseph.

We are no longer waiting to see when AI will revolutionize the world. The disruptive transformation is currently underway.

Note that I used the word disruptive above. Is this a good thing or not? Well, the term certainly brings to mind the late Clayton Christensen and his popularizing of the concept “disruptive innovation”. Christensen highlighted a process whereby a new product or service is introduced at the bottom rung of a market ladder. Eventually, it catches on and grows in usage displacing much if not all of the traditional competition. What Walmart did to Sears is an example.

In my judgment, it is safe to assume that the AI examples above are representative of a larger AI disruptive innovation which is in the process of rolling over the work world as we know it. Again, is this good or bad? Well, it could be both.

The manner in which writers, music composers, and artists have operated customarily is clearly threatened. AI is now a major new competitor on the block. To be sure, in the short term at least, consumers who prefer conventionally produced text, music, and art will purposefully acquire it and shun the AI-generated material. But eventually the innovations will seep into the mainstream and could very well become the new ordinary.

As the Borg in Star Trek put it, resistance is futile. AI engineers and self-learning AI itself will continue to breed one disruptive innovation after the next, simply because they can. Ethics or a concern for the greater wellbeing of humans, if it is ever considered, will not inhibit the creation of these products and services. If anything, these novelties will be presented as good for people.

Perhaps, these inventions will be good for people. Maybe “better” writing, music composition, and art will result. Possibly the shift we saw from an agrarian economy to a mechanized one during the Industrial Revolution will be an apt analogy to what we are now experiencing. Time will tell.

One thing is clear, however. A simultaneous adaptation to new practices and systems will need to occur such that the AI-fueled modernizations are integrated into the new normal while human careers can continue to flourish. Possibly first drafts of essays will be written by ChatGPT and future iterations will be the result of human edits and prompts bringing about a spectacular essay produced by an otherwise mediocre human writer.

The question I ask myself is, if partnering of machine and human does not lead to higher quality outcomes, then why are we bothering with AI?

 

 

 

 

Love Video Games? Make Gaming a Career With These 6 Tips

Another Guest Post from contributor Leslie Campos

Photo by Michael Boskovski on Unsplash

 

Video games are an enjoyable hobby, but what if you could make gaming into a career? With the right skills and education, it might be easier than you think to build the career of your dreams. Bill Ryan Writings offers this career development advice for gamers who want to make their passion into a profession.

Plan Carefully

The video game industry involves countless careers and job paths. Since you want to make quality decisions in planning your career, explore the options carefully.

 

All types of roles support video game development, including art, technical, programming, engineering, business, and marketing positions (and many more). Consider your interests, strengths, and possible job paths.

 

Then, determine how much time and energy you can invest in education and skill development.

Build Skills

Playing video games is practically a prerequisite to building a career in the gaming industry, but it’s not the only requirement. Playing games does build many soft skills, notes ZenBusiness, but to be competitive in the job market, you also need to hone skills related to your career path.

 

For example, learning to code, use editing software, and check for bugs is crucial in video game careers. Yet the specific skills you need will depend on the role you want to work in. The good news is that many skills are ones you can build on your own.

 

For example, you can self-study to become fluent in computer programming languages and begin coding projects. Practicing various types of art and graphic design could improve your craft. Yet formal education may still be an important step in building your career.

Get a Degree

For some job opportunities, you might need more than casual skill-building to get an interview. Earning a degree in graphics, software engineering, game development, or another technology discipline could make your resume stand out.

 

Online degree programs let you study and earn a degree while working and maintaining a personal life. Choose an accredited school with competitive tuition; this could be the ticket to an affordable education and a new career path.

Network Online

Gaming, as both a hobby and a career, is popular around the world. That makes it easy to connect with people you can learn from and share ideas with. Video game communities exist for every type of game, as Game Designing outlines, and joining them can help you find opportunities and network.

 

Gaming clubs may also be a way to get feedback on your work. Sharing with a gaming group could help you polish up a project for your portfolio, increasing your odds of getting a gaming gig.

Create a Resume & Portfolio

Writing a clear, professional resume is the first step in any job search. Use the resume format that best fits your experience, whether chronological, functional, or hybrid. Include relevant keywords for the gaming industry, and highlight your skills, certificates, and education.

 

A strong resume is a must for any job search, but a portfolio levels up your application, especially in the gaming industry. But because video games or graphics are hard to insert into a resume, take time to build a portfolio site to display your work.

 

Buying a domain name and creating a website may sound like a lot of work, but it’s the best way to design a professional portfolio. If you code the website yourself, it can also serve as a portfolio piece.

Apply to Jobs

With the right skills, community, and degree, finding a job might be the easiest step in your gaming career journey. Especially if you enroll in a degree program, internships are readily available for on-the-job experience and skill-building.

 

Or, you can apply to be a video game tester, start in an entry-level quality assurance, art, or journalism job, or join a gaming company in an administrative or support role to get in the door.

 

A career in gaming might seem like an unconventional path. But for people who are passionate about video games, developing skills and even pursuing a degree will be worth the effort. The result is a professional path you will love and grow in.

Energizing Your Career

Keeping a career vibrant, meaningful, and worthwhile takes intentionality. As career-driven individuals we have an imperative to steer ourselves along a course leading to all the beneficial rewards a successful career can provide. No one can rely on being showered with blessings from afar for a fabulous career. We each need to own this one. 

We often talk about keeping our focus on a set of workplace constructs that will make the difference between being minimally engaged with our jobs or truly embracing them. So, we gauge our achievement levels in areas such as skills mastery, motivational techniques, attractive compensation, work-life balance, and team cohesion among others. However, it is possible that we may be overlooking one simple and obvious, but admittedly elusive, point of concern to best boost our careers — our individual energy levels. 

Feeling energetic is perhaps the most important attribute we can bring to any job. All our talents and expertise are diminished and less valuable if we do not have the physical, emotional, and cognitive energy to perform optimally. And it is not just our productivity that is negatively impacted by low energy. Our mood, self-concept, and demeanor can be adversely affected as well. Taking the time to assess what energizes you versus what drains you may be one of the best things you can do for your career. 

So, where to begin? The Energy Project is a workplace development firm that attempts to peg organizational improvement to the well-being of the organization’s workforce. The premise of their approach states that high performance requires highly energetic individuals. To this end, The Energy Project presents an energy enhancing model they claim is science-based and effective in promoting personal energy for busy people. 

Examining The Energy Project’s design for furthering individual energy offers insights we each can utilize toward fulfilling our own personal goal to get more energized. It begins with an understanding that our energy stems from four different domains: the body, the emotions, the mind, and the spirit. If we can advance conditions in each of these areas, then we can find ourselves more invigorated and better able to face challenges. 

Let’s unpack these. The body refers to our physical stamina. Yes, we are talking about adequate exercise, nutritional foods, proper amounts of sleep, cutting out or at least down the drinking, and maintaining moderate weight. Sure, you have heard it all before. But this time let us reframe these practices as ways of strengthening our careers. 

Energy is further enhanced when we can manage our emotions. Rather than being continually buffeted by external events that affect our moods and anxiety levels, we can choose instead to find ways of controlling our emotional response to the inevitable pressures and sudden demands of the workplace. So often we slip into fight or flight modes of reacting to too much strain, which ill prepares us for working at our best. 

Upgrading our ability to concentrate and focus our attention is the foundation of mind improvement in this model. Here is news you can use — multitasking diminishes productivity and distractions are ruinous! We can discover and rehearse practices leading to fewer interruptions and deeper immersion in the task at hand while curtailing disturbances that only keep us off our game. Also necessary is to allow ourselves time for mental renewals. 

Our spirit is indistinguishable from our purpose. When we care about what we do and work consistently within our values we feel viscerally connected to our careers. Such an association is energizing. Know how to prioritize requests for your time so that you are spending time on those people and jobs most important. Practice observing yourself. Know the situations that best get you to your sweet spot. 

The bottom line here is to accept the unmistakable link between our energy and our career. And just possibly, more energy may vitalize your life as well. 

Decision Making and Your Career

The need to make quality decisions is pervasive and continuous throughout our lives. This is especially germane when it comes to the ongoing practice of our careers. All along the long-term spectrum of our careers, from our initial professional entry point through to when and how to retire, decisions need to be made to ensure our professional goals are steadily being addressed and realized. 

Over recent decades, decision making has become an identifiable psychological and operational construct. There are a variety of models and multi-step plans designed to render the decision-making process as a rational exercise, which is considered by many to be more effective than a process too invested in emotions or irrational thinking. The premise is that attaining any consequential aspiration can often be confounding and perplexing requiring application of a logical and objective method. 

Executing a career proficiently can certainly be considered among the significant goals of our lives, so it makes sense to consider an approach that fortifies how we make decisions. The range of career-related decisions we typically face involve innumerable choices such as determining areas of specialization, optimal compensation levels, acceptable stress levels, the purpose underpinning our work, a reasonable work/life balance, among many more crucial preferences we select to improve our careers. 

But before we reach for an off-the-shelf decision-making model to guide us, we need to take into consideration the premise mentioned above — by using a more rational decision-making approach, the better the outcomes will be. The truth is we are humans and not solely computational and algorithmic programs. We each enter decision making as individuals impacted by prior experience. Our singular views of reality are therefore necessarily subjective. To suggest any rational methodology will capture the only and truly best decision for everyone may be over relying on pragmatic analysis at the expense of a more viscerally human variable. 

I am not advocating for ditching all 7-step decision making plans and the like in favor of depending on gut feelings only but am proposing the better process may be a decision-making hybrid consisting of a use of logical and sequential steps that are colored and influenced by our feelings and intuitions. Skewing too much to one side or the other of this hybrid could result in low quality and ineffective outputs. 

However, both rationally-based and contemplatively-based procedures carry with them liabilities. Rational approaches assume the decision maker can clearly identify and weigh all options, alternatives, and consequences. We may try to select the choice that best finds a great solution, but we are often limited by things like lack of time, overwhelming amounts of information, conflicting opinions, and competing priorities for our attention. While rationally-based decision making processes can yield useful insights for determining the course of your career they almost always turn out to be limited to a degree. 

Integrating elements of introspection into your decision-making process means you will exercise your reflective capacity. Focus on past decisions which were successful. Extend that to your values encapsulated in rules of thumb known as heuristics. Some examples are, “Treat others as you wish to be treated”, “The customer is always right”, and “Always maintain a professional demeanor with subordinates”. 

But beware of too much reliance on just what feels right. Lurking in our feelings are biases which may warp our ability to make sound decisions. A particular liability is confirmation bias — a condition where we ignore or discount evidence that conflicts with our preconceived beliefs. This has the effect of closing off avenues which could potentially benefit our careers. 

Career-oriented decision making is part science and part art. Paying attention to how we make decisions and how that process can be improved can go a long way toward enhancing our professional selves and extending the gains enjoyed from a flourishing career. 

A Teleological Career

We all stop and ponder from time to time if the career in which we find ourselves is the right one. This assumes, of course, that one operates from the premise that there is such a thing as the one appropriate career. During these times of disquieting reflection, it may be helpful to reframe the question at hand as to whether our career is contributing to a life of meaning and emotional sustenance. What follows is a consideration taken from philosophy that is along this line of career self-evaluation. 

When examining the history of western philosophy, one does not have to read far before coming upon the concept of teleology. Teleology refers to identifying the purpose underpinning a phenomenon as opposed to seeing effects arise simply because of some mechanistic cause. Teleological designs intentionally try to reach a pre-determined goal. 

We are generally not patient to wait for a chance to produce desirable outcomes, so we maneuver events to reach the results we want. Our careers are hugely important in the amount of time and energy they take, so looking at them through a teleological lens is helpful. 

In ancient times Greek philosophers spoke of the existence of a divinely inspired natural teleology as they attempted to describe the world as they found it. Organic substances were deemed to have inherent purposes, such as Aristoteles’s example of an acorn being intrinsically driven by a sublime force to become an oak tree. Today, science has introduced controversy into thinking of teleology as having a godlike origin. Nevertheless, the notion of purpose as serving a key role in human nature and agency persists in philosophy. 

We can take this stubbornness of teleology to endure in human deliberation to conclude that there is something essentially positive about acting with purpose. Striving to attain a moral objective that brings happiness and satisfaction to oneself is easily and rightfully justified, right? Therefore, directing oneself to choose a career with a clear intention, acting on achieving career proficiency with zeal, and deriving the benefits of career success with joy is a pursuit worth following. 

What I am promoting is simply applying career to living a life of well-being. Or to borrow another phrase from ancient Greek philosophy, a life of eudaimonia, by which is meant to flourish — what the Greeks saw as the ultimate goal of life. Working at a career that is inherently purposeful leaves us feeling more virtuous as a result of our endeavors and that we have identified a higher aspiration worth working for. 

A teleological career is much more than a means of financial remuneration. It means reaching one’s potential. Like Aristoteles’s acorn, we can unfurl ourselves and find self-expression that is deep within our capacity. Feeling whole and thinking that this chosen profession is what we are meant to do energizes and strengthens us. 

Teleology is also involved in the area of business ethics. Acting purposefully is most complete when it involves not just benefiting oneself, but also impacting others in a positive way. Consider the ethics of your career. Are you attempting to provide value for as many as possible, including customers, colleagues, the community, the environment, and all other stakeholders? Such an expansive purpose is more grounded in goodness for a greater number and for yourself. 

Working with purpose sets up a motivational cycle that is internal, self-generated, and nearly effortless. When working toward a higher purpose we find it much less burdensome to gather the strength needed to function. Having desire to operate purposefully comes on more naturally and feeds on itself such that our expended energy is recovered and amplified by our emotional investment to purpose. 

It is natural to wonder if we are doing the proper thing with our work. We should periodically question it and resolve if it is worth it. Applying a teleological approach to assessing our careers can help us to determine career quality. 

Reconsider Your Career

There comes a time with all of us when we find ourselves reconsidering our career. We question why we still cling to the rationale that prompted us to settle on this career in the first place. Perhaps another bad day at work sparks doubt or your hesitation results from something deeper like a recognition of insecurity or uncertainty with the line of work you have chosen. If repeated reflections of your career role continuously point to a feeling of dissatisfaction, then it is time to act. 

The measures I am suggesting need not be sudden and radical ones like going into work tomorrow and quitting your job even though you do not have other employment lined up — although that might be an option in your case. Rather, I would like to outline a mental and emotional approach you can use to assess your situation and formulate possibilities from which future career-oriented decisions can be made. 

Unknowingly, you have already taken the first step. That is, you have acknowledged with yourself that something is wrong with your career. Stay with this insight for a while. Clarify as much as possible what is off. There could be multiple reasons behind your discontent. It will be useful for you to know as much as you can about what is not fitting. Repeating a dysfunctional pattern going forward is unhelpful and to be avoided. 

From there, attempt to visualize an ideal career position for yourself. Beware of overly restricting your imagination. Instead, allow yourself the freedom to perceive energizing possibilities in which you can express your innate talents and leverage your developing expertise. When you inevitably think about an imagined choice as, “But that is something I’ve never done before,” try to shun what might be your usual response of instant rejection and instead play with the concept as an intriguing challenge. Be open to surprising yourself. 

When brainstorming, integrate remembered examples of when you were successful. Compile your greatest hits both big and small. Look for the through line which connects these events. Is it your ability to solve stubborn problems, to be adaptive when innovation is called for, to persevere when others around you are jumping ship, to lead others even when your job title says nothing about management? There will be patterns aligned with what you are good at doing. These can be guideposts to inform you while you consider new career opportunities. 

Another avenue of thought to factor into your self-examination has to do with emerging trends. It is no secret that the world is changing. Set aside for a while your career history with its experiences and the present state of your chosen industry to forecast where your fields of interest are heading. Look for possible intersections consisting of your expertise and developing areas of growth in need of aptitude. Refreshing changes can come from leaping off your steppingstones of familiarity onto novel and steep inclines that have just enough footholds for you to master the climb. 

As fresh and exciting career potentialities take shape the time will come to assess your skillset. Are you stagnated by practicing the same tasks repeatedly? Do your imagined career possibilities call for skills you need to develop or acquire anew? Jolting yourself into expanding your capacity may prepare you for a better future but may also help you to snap you out of your current doldrums. Maybe there can even be the prospect of being able to hone new competencies while in your existing job. 

We spend way too much time with our careers to tolerate having them less than stimulating. If you are content with what you are doing, then congratulations on being part of the joyful minority. However, for the rest of you, give yourself permission to consider and act on a change to bring more purpose and fulfillment to your careers and lives. 

Instituting Workplace Flexibility

The demand for and expectation of workplace flexibility for employees is a construct that is not going away anytime soon, if ever. The confluence of ever-developing technological means, new generational expectations, particularly by Millennials, and pandemic-related work experiences is leaving business leadership with the challenge of meeting production goals with workforces yearning for more resiliency in how they operate on the job. This phenomenon provides individual workers like you with potential opportunities, but also possible obstacles, as you pilot your careers. 

This is a time to observe how your employers assess and manage workplace flexibility as you determine if your current employment is meeting the needs of your individual career development. 

Initially, ascertain if your employer even considers workplace flexibility a talent management issue. If not, then you will have learned a fundamental quality about your employer and should consider future employment with them accordingly.  

If, on the other hand, your employer demonstrates a willingness to engage the workforce with operational practices which attempt to satisfy both employer and employee needs in a harmonious way, then attempting to participate with management fruitfully may be warranted. 

Balance and moderation should be key features of any workplace flexibility set of policies and procedures. As many businesses realize, this is easier said than done. Flexibility practices can range from employee accommodations, such as allowing for an employee to deal with personal emergencies or other nonwork-related activities to negotiating with employees as full partners in designing an alignment that takes into consideration the interests of employers and employees. Widespread empowerment that results in optimal production and ideal proficiency throughout an organization is the primary goal. 

Practices like employee accommodation, mentioned above, and another now common routine, the always-on workplace, do offer employees adaptability compared to legacy workplaces, but have inherent risks associated with them which may be counterproductive. In accommodation scenarios, managers are in the role of giving permission to employees to take time off to satisfy an employee request, if the manager sees fit to do so. A hierarchical structure is assumed. 

Also, the workforce can become bifurcated between those who more frequently need accommodation, such as women with greater child, household, and elderly parent needs and men, who in general handle these demands less. Resentments from both groups can result. 

Problems surrounding the always-on or boundaryless workplace are now becoming well publicized. This is the type of flexibility in which workers can be engaged anywhere and at any time. Work-anytime arrangements can leave employees working longer hours and carrying more stress than if they remained in traditional on-site settings and confined to well-defined start and stop times. Employers too can be disadvantaged by an always-on model. Retaining valuable talent can be difficult when workers realize their work-life balance is too disrupted and a perception sets in that employers are over-advantaged in the flexibility configuration. 

Researchers Ellen Ernst Kossek, Patricia Gettings, and Kaumudi Misra reveal that superior workplace flexibility arrangements are achieved when employers provide structures comprised of a variety of flexibility choices, related equipment, and positive performance-management mechanisms within which employees commit to organizing how they can best work. Foundational to such an agreement is an intentional diminishment of the top-down hierarchical model to one honoring trust, power sharing, accountability, and respect for the contributions of everyone within the organization. 

Upon this groundwork can spring other necessary features, including universal flexibility for all employees; unambiguous policies and procedures regarding flexibility; better enabled employees and managers; a culture that does not discourage flexibility; and continuous measuring of outcomes with agreed upon policy alterations as needed. 

Above all, there is the need for competent leadership who can embrace workplace flexibility, effectively communicate its objectives, and practice the agility required to make the model work for all. An effective workplace flexibility reorganization can both enhance competitiveness and enliven careers. 

Simple Tips for Becoming a Freelance Voice Over Artist

Following is a second career-related piece by guest essayist Leslie Campos of Well Parents. For Leslie’s first contribution to this site go to June 2021 in the archives. Enjoy!

Image via Pexels

Simple Tips for Becoming a Freelance Voice Over Artist by Leslie Campos

Most of us hear voice-over artists every day. Their voices are on advertisements, TV shows, audiobooks, radio, and many other forms of media. But did you know that most voice artists also enjoy their craft?

Though it involves reading from a script, a voice-over allows room for personality and passion, and it can lead to a fulfilling career if you approach it the right way. Of course, the right way means that you do it as professionally as possible! Today, Bill Ryan Writings outlines how to do just that.

What Is a Voice Artist?

You probably have a vague idea of what voice-over is. But do you know exactly what being a voice artist entails? Whether you want to build a full-time career or start a side gig, it’s critical to know the true meaning of voice-over. Essentially, voice-over is a production technique executed in television production, filmmaking, theater, advertisements, and so forth. Most of the time, the voice is in the background of the media.

Voice artists typically read from a script and record their work before it is included in the final product. Everything from documentaries to award presentations, from video games to movies and voice-overs are everywhere. It’s easy to see how much potential there is for a career as a voice artist.

What Are the Requirements?

You will also need to understand what will be required of voice artists. You don’t technically need a college degree or professional qualification to get your foot in the door as a freelance voice artist. Many of the world’s most respected voice artists began as amateurs with minimal equipment and worked hard to build their brand.

However, the voice-over industry is fiercely competitive, whether trying to work for a studio or yourself. The good news is that many companies — large and small — are looking for talented, dedicated voice artists. But considering the competition, seeking professional certification could help set you apart from other voice artists and help you get off to a faster start.

If you’re looking to freelance as a voice artist, you’ll eventually want your own professional in-home studio. You need the room to be both soundproof as in blocking out external noise, but also giving it an acoustic treatment by absorbing excess ambience. This will involve some cash outlay at first, but that investment may be recouped later by increasing your home’s appraisal value. With so many people working from home nowadays, a quiet room for videoconferencing is a unique selling point that makes your home that much more valuable.

You will also need specific skills to exhibit if you want to succeed in voice-over. For example, you must speak clean, meaning that you can talk for prolonged periods without clicks, glottal stops, and other mouth sounds. You also must speak clearly and pronounce each letter and phrase without hesitation, mumbling, or swallowing.

One of the most challenging skills to develop as a voice artist is consistency. And if you don’t have it, this career likely won’t work out. You must be able to speak for extended periods (and on various projects) with a similar volume, energy, tone, and articulation. Moreover, you must exhibit excellent control in your phrasing and be comfortable with cold reading.

Common Voice-Over Side Gigs

If you are not ready to start building a freelance career in voice-over, consider the many different types of side gigs you could explore. For instance, you could produce audiobooks for companies like Audible, which would be ideal if you love storytelling. You could look to online job boards like Fiverr to find clients for almost any type of voice-over work. And you can try your hand at narration and character voicing on indie video games and YouTube.

Practicing Your Craft

Finally, if you want to succeed at your career or side gig, you will need to practice as much as possible. Find voice exercises you can do each day and consider hiring a professional voice coach.

Also, regularly record yourself to evaluate how you sound and improve. And consider putting together a demo for each genre of voice-over you are interested in. This will allow you to find areas that need improvement, show others and get their feedback.

It may not be the most common career path, but becoming a voice artist can be a fun and engaging job if you prepare and practice. Keep learning about what voice-over entails, and start developing the necessary skills to position yourself for long-term success. And remember that there are plenty of side gigs to consider if you are not quite ready to forge a full-time career in voice-over.

The Post-Covid Office

The knowledge economy office workplace got a sudden shake-up over the past year plus. At its peak, not that long ago, the pre-vaccinated office-based workforce (March 2020-March 2021) was functioning more from home than from the traditional office, approximately ten times more so than pre-pandemic rates. According to the University of Chicago, as recently as March 2021, 45% of work services were still being performed in home environments. 

This begs the question, is office work going to snap back to the way it was with workers committing to long hours away from family spent in bustling office buildings arrived at via thick commuting traffic? And if so, why? 

Whether or not the Covid pandemic has unwittingly ushered in a paradigm shift in how work is dispensed over the long term is yet to be determined. It will certainly be one of the interesting trends to observe over the next few years. At present, a look at some of the currently available, albeit sparse, indicators seem to show some degree of change in how work operations are conducted. And they may be with us for the foreseeable future. 

It is fair to assume most management desire a return to normal times, during which management practices they were accustomed to can be resumed. If there is to be a more permanent realignment to include more flexibility such as remote work activity it probably will not willingly come from supervisors. To dust off that old business expression from the 20th century, it will come from the rank and file. 

A Microsoft WorkLab report from earlier this year reveals some pertinent findings. Nearly three quarters of employees wish for an option to work remotely. Although remote work has its downsides, enough workers have experienced that productivity can still be maintained by way of technological means in a comfortable environment with less stress and less exhaustion. Demand for a more permanent flexible, distributive, blended, or hybrid production model has arisen among office employees, according to this report. 

Older Gen Z and younger Millennials form a cohort that may be informative here. Living and working from devices is second nature to them. It is reasonable to expect the momentum for more flexibility will come from them. If their resumes and LinkedIn profiles start showing more quantifiable accomplishments derived from working remotely, they will be communicating not only that they can do it, but that they want to be hired for positions honoring such skills. Balancing productivity with wellbeing in the modern era will only grow as a necessary calibration and younger workers are likely to show the way in the context of adaptable workstyles. 

Business need not be driven into this transformation kicking and screaming. Signs are emerging among C-levels showing a recognition of the likely changes to come. A Work Trend Index survey conducted by Edelman Data & Intelligence discloses that 66% of business leaders are contemplating refashioning office space to allow for more flexibility.  

Reasons are twofold. As implied earlier, the workforce appears to be increasingly desirable of workplace flexibility. This could likely become an incentive for luring needed talent not wanting to be bound by traditional institutional rules. 

Additionally, business is identifying some benefits as a result of the Covid-induced remote working experiment in terms of lower overhead, as reported by NPR, and increased productivity, as claimed by Harvard Business Review. 

It is likely multiple variations on a hybrid model will become established moving forward that incorporates combinations of conventional office-centric requirements with increased distributive or remote work options for employees.  

Although no one could have reasonably predicted that a congruence of modern communication technologies with a global pandemic would steer this trend, the result could ultimately be a boon for workers and their bosses. Let us hope employers give such changes serious consideration. 

Future Career Planning

Disruptions. Unforeseen events. Misguided strategies. All of these are possible for businesses. Also, for careers. In 2020, we do not have to look very far in the past to see how the best laid business and career plans can go awry due to a surprising and unpredicted event. 

We could conclude, well that’s life. No one ever guaranteed us long-term certainty. This is true. Unannounced and unintended curve balls are part of life’s churn, but that does not mean we cannot proactively prepare for sudden changes and develop an agility which may result in competitive advantages and success despite unanticipated perturbations. 

Many of us still operate by a model which views the most difficult parts of executing a career as first determining which career path to follow, followed by education and training, landing the great job, retaining employment, and staying current with best practices. As important as these features are, I would encourage the addition of at least one more — enhancing your ability to foretell where your career may be headed and what hazards may ambush your planning. 

Regarding our careers, it is wise to allocate time and energy to a style of future planning which embeds intentional forecasting of trends and movements that carry the potential for threat and disruption. Although no one can definitively predict the future, by practicing the formation of projections over time we can hone our capacity to more accurately make predictions, test our hypotheses, and peer ever deeper into what makes our professions tick. Sharpening our prognostication skill could be the difference between thriving or losing in today’s turbulent economy. 

Preparing for the future requires at the outset a shift in attitude and a challenging of our assumptions. Here are some basic conjectures I encourage shaking up. The good times do not roll forever. Luck can only carry you just so far. The world is more dynamic than static. That said, alter the way you plan for tomorrow. Future planning should not be confined to assessing the present and then looking forward. Rather, determine as best you can the most likely future prediction and plan backwards from there. 

Interpreting the future is a matter of creating a vision. This vision displays greater resolution the more in-depth is our knowledge of our profession, including the proclivities of markets and customers. Vision is not certitude, but an estimation of what is possible. 

The more we know the closer we get to refining our analysis. Therefore, structured ongoing learning is the core activity to practice. By looking at every angle of our profession, including the influences and disorders impacting our lines of work along with practice in making and reviewing our predictions, we better refine our ability to forecast. 

When estimating the direction of our professions, assume opportunities will always be out there. Become your own agent of change and a magnet for locating these possibilities. How best to proceed? Smart organizations deploy a strategic method known as scenario planning. It involves forecasting and integrating a large degree of flexibility into long-term planning. Scenario planning assumes adaptation is necessary for survival. 

The same mindset applies to our careers. In general, this process involves merging known facts about the future, such as demographics, geographic limitations, cultural characteristics, government structures, etc. with social, economic, political, technical, and environmental trends. From this blend we can formulate simulations that function as prototype strategies. 

For example, is it feasible to think climate related disruptions may manifest in novel ways over the next three decades prompting potentially sudden market fluctuations? Are you confident the U.S. has learned its lesson about pandemic preparedness and is ready for the next such assault? 

Developing a heuristic approach to prepare for uncertainty may very well be the necessary system to best weather whatever the future is going to throw at us next.