Working From Home

Working from home. Sounds great, doesn’t it? Think of the pressures that get relieved. No commuting, no having to put up with people you would rather not spend time with at a workplace, dress however you like, the convenience and comfort of having all your stuff around you. What is not to like?

Working at home is the fantasy of many and the reality for some. I am a year into being one of the “at-home” workers. To be clear, I work at home part time, but it is a whole lot more than had ever been the case throughout most of my working years. The experience has given me some perspective on the relative productivity and satisfaction that can come from this arrangement.

Also, with much of the workforce either proactively structuring their careers for an at-home work setting or because they are being driven into staying at home due to layoffs or furloughs, the home-as-office scene needs some examination.

When I retired from my primary career a year ago, I knew that I would be working out of a home office, at least some of the time. I put some money and sweat equity into making a home office that I love. It is designed and decorated the way I want, and it has the gadgets I want, including a custom-built computer. The view out of my two windows is New Hampshire country. I feel lucky to have it.

But to be honest, in the months leading up to “working” in this space I was afraid that I would not be very productive. I expected to be distracted by all the things that typically need doing around the house and I thought that I would miss being around people. In my career as a teacher, I was surrounded by students and co-workers throughout most of my day. Could I be disciplined enough to get something done working alone in a home office?

I have to say, it has been good. I can remain focused and when it comes to my one-man career development business, I am able to work at a pace that usually feels relaxed and is surprisingly constructive. Of course, a big advantage that I have is that my kids are grown. I do not know how a home office worker could get anything done with young kids in the house!

I also have a part time job that is separate from my business. It is based in Manchester, about 18 miles away. Much of that job could be done quite effectively in my home office. But this employer has given me a beautiful office in which to work that is housed in an extremely attractive building. I do find for this job I travel to the Manchester office to be most productive. There is something psychological going on there which I have not yet figured out.

But what is clear to me is that there is some nuance between work tasks and work settings that should be considered if you find yourself employed at home. Whatever that relationship is, it would be wrapped up in the type of personality traits you have. To oversimplify, the extraverts may have a need for web conferencing and multiple data lines to interact with people more, while the introverts may be satisfied with a less people-oriented environment.

Making your work profitable and worthwhile at home requires assessing yourself openly and determining what type of work will satisfy you in that setting. Peel back the layers of the work-at-home fantasy and see if this is practical. Some parts undoubtedly will be. Intentionally consider what your balance of assets and liabilities is. Working from home has become an option for a greater number of us. But like every major life decision it requires some clear-headedness. 

Getting Cover Letters Right

Next to a well-constructed resume the only other written document that counts big time in your hunt for a new job is the cover letter. And just like a resume, getting a good one requires a lot of thought, research, and for many of us, guidance. Unlike the resume, which is about you, the cover letter is mostly about the company or organization to which you are hoping to apply. To be more precise, the cover letter is your attempt to show that you would be a great fit for an organization whose needs you know well.

The mistake commonly made with cover letters is that writers think it is just another variation on the resume. In other words, it is just another means of presenting yourself, like how you approached the resume. Therefore, cover letters often read like a rehash of language found in the resume. This will not impress hiring managers. 

Remember, when writing a cover letter, display that you have discovered the organization has a need for talent to satisfy some function or problem they are experiencing. Your tone should not be to say, “I’m here and I need a job and I would like to work for you”, but rather, “I understand that you have a need for [something very specific] and I’d like to suggest that my background, training, and interest will meet that need.”

This should not be too hard to do if you are attempting to secure a position for which you are qualified. Where this gets problematic is if you are grabbing at job straws because you are desperate. Even during times of despair, knowing who you are professionally and building upon the career you have already established, positions you better than what might be otherwise the case.

Other errors with cover letters include making them too short or too long or too generic. This should be a highly customized document. If using a professional writer, don’t hire one who simply writes it for you, but rather one who works with you through multiple drafts. Working together on the writing process and on conducting the necessary research will mean you will come up with a genuine co-authored piece that will be much more effective.

If you are going it alone, be very careful to stay away from trite phrases and clichés. “I’d like to be considered for…” and “Allow me to introduce myself…” are deadly to someone who reads many of these. Assuming that you are passionate about the idea of taking the position and working for the organization, then let that enthusiasm come through in your writing. Start off with something like, “I was excited to read in HealthCare Journal about Jordan Hospital’s expansion of your Medical Records and Health Information Department. This move is consistent with Jordan Hospital’s well known progressive health care service to Central New Hampshire. I have a history of success with electronic data storage and retrieval technology that could augment this initiative.”

The second paragraph is where you really show what it is the organization is looking for. Totally pick through their web site, any ads they have posted, and the brains of networking contacts to show that you know this company and what they want. Use keywords from their publications and in any way possible show that you have done your homework.

Also, as much as possible look for ways to quantify what your accomplishments have been when trying to make the connection between yourself and their needs. Never lose sight of the objective of cover letters, which is that they need something specific you have done or are doing or something like to it. Emphasize that you can do for them what they want. If they want to know much about you specifically, then they will read your resume.

It is all about giving yourself an edge these days. Knowing how to prepare quality cover letters is an important part of what you need to do.

The Advantage of Networking

One of the great advantages of living and working in New Hampshire is that it can be a relatively close-knit community both socially and professionally. Our individual path often crosses each other’s paths. It’s not unusual to hear through our workplace networks about how each of us is progressing or not. The twists and turns, dips and rises of your career journey are on display, for better or worse, in this state than they might be in a more densely populated setting. This being the case, how we conduct our careers should be influenced by this openness. 

If you’ve had a reasonably successful career, this level of exposure may help set the stage for future opportunities. More to the point, if you have been smart about establishing and maintaining valuable professional relationships, then you are better positioned for landing on your feet if a sudden work transition is forced upon you. Layoffs are an epidemic in New Hampshire right now as they are elsewhere. The decreasing level of job security is resulting in growing uncertainty among workers across industries. Being prepared for how to react to a job termination is a wise move to make during these tough times. And a significant part of this preparation should involve an understanding of networking.

Networking accounts for anywhere from 75% to 95% of all the open positions filled in the U.S. Employers can often be reluctant to advertise for jobs, preferring instead to be notified of the so-called passive job candidate, that is a referral from a trusted source. Your task is to become referenced, tested, and known by colleagues, both present and former, who can attest to your qualifications. While still employed you should be not only building relationships that will enhance your career but achieving an expertise by which you become better known. This makes it easier for your referral contacts to describe you in terms that make your value more readily apparent to potential future employers. 

One inaccurate perception of networking is that it is all one way, in that it consists only of others doing something for you. If that were true, networking would just be another word for exploitation. Networking works best when it is reciprocal such that both parties are prepared to give to one another by leveraging common interests, enlisting each other’s support, and sharing information, values, ideas, advice, and of course referrals.  

Approaching a networking contact by first reaching out to help them is a sound proposition. If you have already secured yourself as a colleague or contact who is quick to aid others, then it won’t seem disingenuous when you are reaching out in hope of getting some support coming back to you.  However, if your work style has not been of the open and cooperative type, then quality networking will be more difficult to accomplish.  

Giving of yourself to others may not always have short term benefit, but it can certainly set the stage for longer term utility. And besides, like your mother told you, it’s a nice thing to do! 

New Hampshire has the potential for being a network-rich environment. In many ways, this small pond makes it easier to become a big fish. The best way to strengthen yourself while employed, and to prepare for a time when you may suddenly not be, is to enhance and strengthen the kind of employee you are. Networking should not just be a tactic deployed after a layoff, but rather a skill that you are developing all the time. When done well, the personal and professional relationships you build will benefit you no matter what your employment status becomes. Networking is not only practical, but also enriching. 

NHBR Debut

The New Hampshire Business Review has picked me up as a contributing writer! My debut appearance can be found at http://nhbr.com/apps/pbcs.dll/article?AID=/20090703/INDUSTRY18/906309929.

I look forward to contributing more pieces concerning the intersection of career development and New Hampshire business news. Please look for more pieces and let me know what type of topics you’d like to see covered. Your suggestions are very much welcomed!

Decision Making Examined

How well you cope with and react to improving your career is driven primarily by the quality of your ability to make decisions. Whether a job change is forced on to you by a layoff or the nagging dissatisfaction of being stuck in a bad line of work finally crystallizes into the realization that change is needed, how well you can make an important decision will determine how satisfying an eventual outcome of change will be.

It seems that some people have the gift of decisiveness whereas other people flounder, allowing themselves to be bounced around by circumstances. Even though you might be closer to the latter, it is still possible to examine the nature of decision making and how you approach this mental exercise. For all of us, decision making is made up of five sequential steps: 

1. Identifying the problem

2. Knowing the cause of the problem

3. Developing possible alternatives

4. Prioritizing those alternatives

5. Appraising likely outcomes

When it comes to making decisions regarding your career this is often done with much uncertainty, which can make following these steps, particularly #5, harder. Nevertheless, it can still be helpful to be systematic when confronting a big career change challenge. Are you finding that one or more points in this sequence are hanging you up? Why do you think this is so?

Carrying on with making lists of five, career development researchers have identified five decision-making styles:

a. The Rational style, which is structured and logical

b. The Intuitive style, which relies on gut feelings and impressions

c. The Dependent style, which needs the support of others

d. The Avoidant style, which puts off decision making for as long as possible

e. The Spontaneous style, which is quick and impulsive

Now, if you listen to your inner parent / teacher speaking you’re probably hearing the message that having a Rational style is best. It is hard to argue with a viewpoint that says careful examination of facts and likely consequences should be applied in making a decision like career direction. The Intuitive style, on the other hand, sounds like your inner artist talking, encouraging you to go with the natural flow. But the other three appear to be more like styles of indecision. If you see yourself as reflecting one of these styles, then I would recommend a re-examination of how you make or do not make decisions.

When I look at the Intuitive style in juxtaposition to the Rational style I’m reminded of the right brain / left brain construct, which implies a balanced cognitive approach. A combination of Rational and Intuitive styles suggests a greater individual awareness of self and environment, which can lead to better career choices.

Knowing and feeling through a situation and self-encouraging an interplay of thought and emotion may allow you to identify and evaluate plausible alternatives and outcomes as you process choice. Since we now know that significant personal career decisions will occur developmentally across the lifespan, then working to refine, and when necessary, practice a workable decision-making style will result in outcomes that make life more satisfying. And isn’t that the point of a career?