Fortify Your IT Foundation: How to Future-Proof Your Business in an Unpredictable World

In this the latest addition to the Career Blog, business and career writer Leslie Campos investigates how business can mitigate the myriad of threats to their IT infrastructure. Applying her discerning research skills Leslie presents business and IT careerists with an actionable sustainability roadmap. Enjoy and learn!

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Change is the only constant in business—and nowhere is that truer than in technology. Whether it is cyber threats, supply chain disruptions, or the latest round of software updates that turn smooth workflows into chaos, your IT infrastructure is both your backbone and your potential Achilles’ heel. Strengthening it is not optional anymore—it is survival.

What to Remember

A robust IT infrastructure helps your business stay secure, adaptable, and competitive (even when the world turns unpredictable). Focus on resilience, scalability, and people—not just hardware.

Understanding What “Strong IT Infrastructure” Really Means

A strong IT backbone is not about owning the latest server or signing up for every new SaaS platform. It is about:

  • Continuity: Systems stay online even when disrupted.
  • Flexibility: Teams can shift between in-office, remote, or hybrid modes seamlessly.
  • Security: Data remains protected through proactive defense, not just reactive measures.
  • Visibility: Leaders know what is happening across networks and systems in real time.

To benchmark your setup, tools like SolarWinds Network Performance Monitor or Nagios can help identify performance gaps before they become costly outages.

The Quick-Action Checklist:

  • Evaluate your risk posture – Run regular security audits.
  • Back up everything – Preferably to two distinct locations.
  • Train your people – Human error still causes most breaches.
  • Document failover procedures – Make sure every key person knows Plan B.
  • Invest in scalable cloud architecture – It is cheaper than overbuilding physical infrastructure.
  • Test your recovery drills – Do not wait for chaos to test resilience.

Tools like CrowdStrike Falcon make these steps far easier to implement effectively.

Learning That Pays Off

Building stronger systems starts with the right knowledge. Earning an information technology degree can equip you with the technical and strategic skills to design infrastructures that evolve with your business. The advantage? You can complete your coursework online—making it possible to keep working full-time while advancing your expertise.

Practical How-To: Building a Resilience Roadmap

  1. Map Your Dependencies
  • Identify systems critical to operations.
  • Document what happens if they fail.
  1. Prioritize by Impact
  • Assign risk levels to assets.
  • Focus investment on the highest-risk systems first.
  1. Design for Redundancy
  • Implement multiple data centers or backup providers.
  1. Enable Monitoring & Alerts
  • Use centralized dashboards to detect anomalies early.
  1. Audit & Update Quarterly
  • Threats evolve; your defenses should too.

Solutions like Datadog or New Relic make step four much easier by turning logs into live insights.

Beyond the Basics: Leveraging Smart Tech

Modern resilience is not just about backups—it is about foresight. Machine vision, for instance, allows organizations to predict and respond to system issues faster. Integrating automation and real-time analytics improves performance and reliability. If you are exploring options, here’s a possible solution that demonstrates how industrial-grade computing supports continuous uptime even in demanding environments.

IT Infrastructure Essentials

CategoryKey ComponentsRecommended ToolsOutcome
Network SecurityFirewalls, VPNs, Endpoint protectionFortinet, Cisco MerakiSafe and segmented access
Data ManagementStorage, Backup, Cloud SyncBackblaze, AWS S3Continuous availability
CollaborationCommunication, Remote AccessSlack, ZoomSeamless distributed teamwork
Automation & AnalyticsMonitoring, AI/ML ToolsSplunk, Elastic StackEarly problem detection
Resilience & RedundancyDisaster recovery, Failover testingZerto, AcronisQuick recovery from outages

Spotlight: Building Smarter, Not Harder

Investing in resilience does not mean breaking the bank. Mid-sized companies are increasingly adopting Ubiquiti UniFi setups to replace costly legacy networking equipment. The result: enterprise-grade control at small-business cost—proof that strong infrastructure does not have to be extravagant.

FAQ

Q: What is the easiest way to start improving my IT infrastructure today?
A: Begin by assessing your backup and recovery systems—most businesses find vulnerabilities there first.

Q: Do small businesses really need complex infrastructure?
A: Complexity is not the goal—reliability is. Start with scalable, cloud-based services that grow with you.

Q: How often should I test my disaster recovery plan?
A: At least twice a year, or after any major system change.

Resilient infrastructure is not about predicting the future—it is about preparing for it. The stronger and smarter your systems are, the more confidently you can navigate uncertainty. Invest in your knowledge, reinforce your tech, and keep your strategy adaptive. Stability, in the end, is built one smart decision at a time.

Proven Strategies to Strengthen Interdepartmental Communication and Collaboration

In this latest installment by frequent career contributor Leslie Campos we get a concise overview of both the need for robust interdepartmental communication and — as is typical of Leslie’s work — practical approaches for mitigating organizational deficiencies. The clipped flow of Leslie’s presentation adds credence to her useful message.

In most organizations, communication among departments can feel like crossing an invisible canyon — marketing doesn’t fully understand operations, IT feels siloed from HR, and leadership ends up as the reluctant bridge. But when collaboration flows, innovation, efficiency, and morale follow.

TL;DR (as in Too Long; Didn’t Read!)

Improving interdepartmental collaboration depends on three things: clarity, connection, and consistency.

  1. Create shared goals that unite teams under a common mission.
  2. Implement transparent tools for real-time visibility.
  3. Reward cross-team problem solving, not just siloed success.

The Invisible Problem (and Its Cost)

Departments often operate with their own goals, systems, and communication styles. The result? Delays, duplicated work, and conflicting priorities. A recent study found that poor workplace communication wastes roughly 7.5 hours per employee per week—nearly 20% of total productivity—demonstrating the tangible cost of interdepartmental misalignment.

Build Seamless Department Collaboration

  1. Define Shared Outcomes – Everyone should know how their work contributes to the same company objective.
  2. Establish a Central Knowledge Hub – Use tools like Guru or Slite to make documentation accessible across teams.
  3. Standardize Meeting Cadence – Regular, cross-functional syncs help prevent project drift.
  4. Adopt Unified Tools – Choose communication platforms like Twist to keep discussions threaded and searchable.
  5. Celebrate Cross-Department Wins – Publicly acknowledge when teams collaborate successfully.

Key Barriers vs. Solutions

ChallengeWhy It HappensPractical Fix
Misaligned prioritiesDepartments optimize for local Key Performance Indicators (KPI)Introduce unified Objectives and Key Results (OKR) across teams
Tool overloadToo many disconnected systemsConsolidate with workflow platforms
Lack of trustMinimal visibility into others’ workFoster open dashboards and shared updates
Slow decision cyclesHierarchical sign-offsEmpower cross-functional task ownership
Information hoardingFear of losing controlReward transparency as a cultural value

Simplify Collaboration with the Right Tools

Modern collaboration isn’t just about meetings — it’s about visibility. Teams that centralize workflows, align around shared objectives, and track progress in real time outperform those that don’t. A solid workflow management system can help automate tasks, eliminate duplicate work, and give everyone a unified view of what matters most — enabling teams to deliver on time, together.

How to Create a Cross-Functional Culture in 4 Steps

  1. Map Dependencies → Identify where departments intersect on major projects.
  2. Host “Shadow Sessions” → Encourage team members to spend a day learning another department’s process.
  3. Create a Shared Dashboard → Use analytics platforms like Geckoboard to visualize goals and progress.
  4. Build a Collaboration Charter → Define how teams communicate, what tools they use, and how success is measured.

Product Highlight: Streamlining Internal Knowledge

One underrated collaboration booster is internal knowledge accessibility. Tools like Tettra make it easy to document and share key insights across departments, reducing redundant questions and keeping everyone aligned.

FAQs

Q1: What’s the best way to reduce miscommunication between teams?
Establish a shared glossary of terms, especially for technical or project-specific language.

Q2: How can managers encourage collaboration without slowing things down?
Empower mid-level leaders to make cross-team decisions autonomously.

Q3: Should every department use the same tools?
Not necessarily — but core collaboration and reporting tools should be unified to ensure compatibility.

Q4: What role does leadership play?
Leaders must model transparency, respond promptly to inter-team issues, and reward cooperative behavior.

Glossary

  • Cross-Functional Team: A group composed of members from different departments working toward a common goal.
  • OKR (Objectives & Key Results): A framework for setting measurable goals across departments.
  • Knowledge Hub: A centralized platform where shared documentation and resources live.
  • Workflow Automation: Use of software to automatically handle routine tasks across teams.

Conclusion

Interdepartmental collaboration isn’t about forcing meetings — it’s about removing friction. With shared goals, structured visibility, and the right tools, departments transform from silos into synchronized engines of progress.

 

Resilience in Motion: How Local Businesses Can Bend Without Breaking

Contributing guest writer Leslie Campos returns with another one of her perceptive reflections on the intersection of career advancement and business sustainability. Always timely and never trite, Leslie weaves insight, pragmatism, and relevance into her tightly written compositions. Enjoy and learn!

Economic tides don’t wait for anyone, and when they turn, local businesses often feel the impact first. Shifts in consumer behavior, supply chain disruptions, or regional downturns can rattle even well-established enterprises. But these moments of disruption can also spark reinvention. The path forward is rarely about grand overhauls—it’s about finding rhythms of adaptability that allow small enterprises to adjust, endure, and thrive while larger forces play out. What holds communities together in those moments isn’t just policy or outside aid but the ingenuity of local owners and the networks they weave together. That human touch, paired with practical strategy, often marks the difference between decline and renewal.

Building community wealth flow

One of the strongest shields a neighborhood can build during economic strain is keeping money circulating locally. Research shows that when residents spend at independent businesses, a much larger share of each dollar stays in the community compared with national chains. That isn’t just a statistic—it’s a reinforcing cycle. Local businesses re-spend on local services, hire local staff, and generate a loop that holds value close. By emphasizing practices like community-controlled institutions and buy-local campaigns, entrepreneurs transform individual transactions into a communal buffer. You can see this dynamic in action when initiatives highlight the importance of keeping money circulating locally, making resilience not just a strategy but a daily habit.

Expanding knowledge through education

Resilience also comes from preparation, and for many owners, that preparation begins with education. Business training doesn’t just provide abstract lessons; it equips entrepreneurs with financial literacy, planning skills, and the ability to evaluate risk in real time. For those balancing day-to-day pressures with growth ambitions, here’s a good option that allows flexible learning without stepping away from work entirely. Online programs make it possible to study strategy at night and apply it in the shop the next morning. They create pathways for owners who may have missed out on formal education the first time around but now see its value in steering through volatility.

Strengthening local business ecosystems

Communities that hold firm during tough times usually do so because businesses don’t act in isolation. Instead of retreating inward, they coordinate with peers and civic partners to create a shared safety net. A bakery might connect with a nearby farm, not only to secure better pricing on ingredients but also to give customers a story of local connection that resonates when dollars are tight. When those businesses point customers toward each other, the entire ecosystem gains durability. A downturn that might have toppled one store can be softened when neighbors lean on one another and create joint resilience. The lesson here is clear: ecosystems thrive when cooperation is built into the foundation rather than patched on in desperation.

Supporting capacity with strategic grants

Adaptability often requires resources, and small grants can make the difference between survival and closure. Well-designed funding doesn’t just cover costs; it expands capability. During downturns, communities that introduced capacity-building grant models helped local firms upgrade technology, train staff, and experiment with new revenue channels. That support strengthened individual businesses while also keeping jobs intact. For owners, it showed that resilience isn’t about weathering storms alone but about having the tools to transform turbulence into innovation. When funding aligns with actual needs on the ground, it functions less like charity and more like scaffolding—holding structures steady until they can stand on their own again.

Anchoring communities through marketplaces

Downtowns often survive tough periods because they’ve created reliable points of connection. Marketplaces—whether long-standing farmers’ markets or newer cooperative retail spaces—become the visible anchors of economic and social life. When customers know they’ll find a mix of vendors in one place, they keep showing up even if budgets are tight. For sellers, these environments spread risk while broadening reach. And for communities, marketplaces stitch together culture, commerce, and belonging. The sight of familiar stalls on a Saturday morning or a bustling pop-up inside an old warehouse doesn’t just generate sales—it generates trust. That trust gives businesses the breathing room they need when wider conditions get shaky.

Turning shared-use hubs into anchors

Shared infrastructure offers another pathway to stability. Instead of struggling alone, entrepreneurs can work within community-serving shared-use hubs, such as commercial kitchens, coworking offices, or multi-use retail centers. These spaces reduce overhead, create natural networks, and invite collaboration. A designer renting a desk may strike up a project with a marketer across the hall, while a small food startup finds affordable access to industrial-grade equipment that would otherwise be out of reach. These hubs don’t just house businesses—they anchor neighborhoods. They bring people together, attract foot traffic, and offer a visible reminder that adaptability is stronger when it’s shared.

Advancing local rural entrepreneurship

Outside city centers, resilience takes a different shape. Instead of chasing elusive large employers, many rural areas are focusing on empowering local rural entrepreneurs who can build steady, homegrown businesses. These ventures—whether craft food producers, repair shops, or small-scale manufacturers—don’t rely on distant corporate strategies. They respond directly to local demand and local strengths. Supporting them means investing in training, internet connectivity, and regional branding. Over time, that support builds a diverse, place-rooted economy less vulnerable to outside shocks. Rural resilience, then, isn’t about replicating big-city models but about amplifying what communities already know and do best.

Economic shifts will always come, and no business can avoid their pull entirely. But how communities respond is never predetermined. Strength emerges in the weaving of local networks, the circulation of dollars, the pooling of resources, the infusion of grants, the resilience of marketplaces, and the growth of rural entrepreneurship. Add to this the knowledge that education provides, and you have a playbook for adaptability that feels both grounded and hopeful. For local owners, the challenge is not to eliminate risk but to meet it with strategies that spread the weight, invite collaboration, and keep value close. Communities that embrace these approaches don’t just endure the next downturn—they create a rhythm of renewal that lasts well beyond it.

Dive into a world of insightful essays and career reflections at Bill Ryan Writings, where imagination meets exploration!

Reignite Your Career: Strategies to Overcome Professional Stagnation

Leslie Campos again provides us with astute insight and timely perspective for those committed to invigorating their careers. Enjoy Leslie’s latest contribution:

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It’s a strange ache—the realization that you’ve plateaued. You show up, check boxes, close laptops. Rinse, repeat. At some point, the thrill vanished. That upward glide you once trusted. It’s now a flatline. But here’s the thing: stalled careers aren’t dead ones. They’re dormant. And if you’re willing to disrupt your patterns, inject some discomfort, and make room for reinvention, the climb returns. The goal isn’t a complete overhaul. It’s friction. Small shocks to the system. Enough to wake it back up.

Start by Spotting the Stall

Momentum doesn’t vanish overnight. It fades—quietly. That’s why it’s critical to start by identifying signs of career stagnation. Are you no longer learning? Do promotions pass you by while your energy dips and your engagement fizzles? Pay attention to the repeated patterns: meetings that blur together, responsibilities that don’t shift, feedback loops that stay stale. Recognizing the plateau is what gives you leverage. It’s what shifts you from passive fatigue to active choice. This is where the rework begins.

Rebuild Your Resume, Reframe Your Voice

Before you send anything out, before you whisper about a new direction—pause. Your resume tells a story. And if that story reads like a dusty job description, it’s time to reframe. One of the most overlooked moves in a pivot is tailoring your resume for career transitions. This means pulling in verbs that show evolution, not repetition. It means organizing your narrative around decisions, outcomes, and directional change—not just duties. Your profile isn’t just a timeline. It’s a compass. Aim it.

Add Structure with a Fresh Credential

You don’t have to quit to start something new. In fact, layering in learning can breathe life into your current role while preparing you for the next one. Programs rich in practice—like those built around bachelor of business management case studies—help working professionals bridge ambition with strategy. It’s not just about theory. It’s about the frameworks that help you lead, decide, and move fast inside complex orgs. Education done right isn’t an escape. It’s fuel. It makes your next move more intentional.

Don’t Go It Alone—Find a Guide

Stuck doesn’t mean solo. And too often, professionals try to troubleshoot their own stagnation in isolation. But the importance of mentorship in career development goes deeper than advice. A mentor challenges you to explain your stuckness. They don’t give you answers—they pressure-test your reasons. They nudge your decisions into shape. And good ones? They see paths you’ve dismissed. So, whether it’s a manager, a former colleague, or a respected outsider—loop someone in. Let them mirror back what you’re missing.

Borrow Perspective Through Reverse Mentoring

You don’t always need to look up for guidance. Sometimes, looking sideways—or down the org chart—reveals more. Senior leaders across industries are now embracing reverse mentoring for career growth. The premise? Learning from younger or less experienced colleagues who have different vantage points. Maybe they know the tech better. Maybe they question legacy processes you’ve accepted. That tension? It’s gold. It forces you to explain, adapt, rethink. And in doing so, you stretch out of your plateau and back into agility.

Pivot with Purpose, Not Panic

When the itch to move gets intense, the temptation is speed. Apply everywhere. Talk to everyone. But a successful shift requires strategy. There’s a method to strategies for a successful career pivot, and it starts with pattern recognition. What have you always been drawn to? Where have you quietly succeeded? Then you reverse-engineer. You map those moments to roles that reward them. Don’t just change jobs. Change the terms. Redirect your leverage into a better-fit context. That’s the pivot that sticks.

Consider a Micro-Retirement

What if the best move isn’t a job at all? What if it’s space? Not forever—just long enough to recalibrate. The idea of evaluating the feasibility of a micro-retirement is catching on fast for a reason. It’s not laziness—it’s a strategic reset. A few months to zoom out, break the cadence, listen in. Done right, it’s the opposite of quitting. It’s a deep breath before the next surge. And in that quiet? You might just find your new edge.

A stunted career doesn’t mean failure. It means friction waiting to be used. Through reflection, mentorship, learning, rebranding, and yes—sometimes strategic pause—you can breathe motion back into stillness. Let discomfort become your signal. Let curiosity become your compass. And let bold, imperfect moves replace the endless wait for inspiration. Because the next version of your career? It’s not waiting. It’s asking.

Dive into a world of insightful essays and career reflections at Bill Ryan Writings, where imagination meets exploration—don’t miss out on the ‘Compose Your Career’ ebook for a transformative journey!

How to Navigate and Rise During a Recession

She’s Back! Guest columnist Leslie Campos of Well Parents posts another one of her practical and timely pieces designed to assist readers with the challenges of life and career—this time with a possible recession looming.

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How to Navigate and Rise During a Recession

No one signs up for a recession. It shows up uninvited, hits like a cold wind, and makes everything feel just a little less certain. Layoffs hover, prices climb, and fear starts breathing down your neck like it has a right to be there. But the truth is, while recessions are real and raw, they’re also a strange kind of classroom—teaching you how to stretch, shift, and sharpen your instincts in ways you may have never considered.

Rethink Survival as a Skillset, Not a Reaction
You’re not just trying to outlast a downturn; you’re learning how to be nimble in the face of shrinking certainty. The people who make it through with more than just their heads above water aren’t always the wealthiest—they’re the ones who lean into adaptability. That might mean trading pride for practicality, picking up a freelance gig you’d once scoffed at, or temporarily living a little smaller so you can stay in control. Resilience isn’t just endurance—it’s strategic flexibility disguised as survival.

Cut Deeper, But Smarter
Budgeting sounds basic until it becomes the only thing between you and sleepless nights. But here’s the thing: during a recession, it’s not enough to just trim around the edges. You have to get surgical, yes—but thoughtful, too. Cancel what you don’t use, pause what can wait, and renegotiate everything else. Most people underestimate just how negotiable expenses can be until they’re forced to make a call they were dreading—and suddenly, their internet bill is $50 cheaper a month.

Shield Your Finances with a Home Warranty
When you’re tightening the reins during a recession, the last thing you want is a busted water heater or a broken HVAC unit draining your emergency fund. That’s where the quiet power of a home warranty kicks in—offering a financial buffer when essential systems suddenly fail. These annual renewable contracts can help you handle breakdowns to your heating, cooling, electrical, and plumbing systems, while also covering major appliance repairs that would otherwise throw your budget into a tailspin. Learn more about how home warranties provide coverage.

Embrace Skills That Don’t Sink with the Market
Jobs get cut. Industries wobble. But certain skills, the ones that travel well across sectors, don’t just survive—they stay in demand no matter the economic weather. Think communication, problem-solving, digital literacy, and even empathy (especially in leadership roles). These are your recession-proof tools. And no, you don’t need to go back to school—half of the most valuable skill-building now lives online, and a lot of it is free or close to it.

Rely on Your Network
There’s a myth that financial survival is a solo sport, but that’s just hustle-culture nonsense repackaged as advice. During a recession, relationships become your real capital. Whether it’s a friend sharing job leads, a neighbor offering shared childcare, or a colleague letting you know which industries are still hiring, your network isn’t just moral support—it’s a living, breathing safety net. You don’t have to know everyone; you just have to stay connected enough to not be invisible when opportunities move quietly.

Turn the Slowdown Into a Strategy Window
When the world is whirring fast, it’s easy to go on autopilot. But recessions? They force a pause. And while that’s uncomfortable, it also opens up space for clarity—if you’re willing to sit with it. Maybe this is the time to pivot industries, build something on the side, or finally test that idea you’ve been shelving since the last “busy season.” Opportunity doesn’t always scream; sometimes it whispers when the noise dies down.

Reframe the Hustle
If your income’s been clipped or capped, it’s tempting to chase anything that pays—even if it burns you out. But thriving in a recession isn’t just about cashflow; it’s about balance. This might be the moment to reset your health, rework your routines, or deepen relationships you’d been putting off. It’s okay to pause the pressure and invest energy where the ROI isn’t measured in dollars. You’re still growing, even if the growth looks different right now.

Watch the Patterns—Then Break Them
Recessions follow cycles, and so do people. You can study how past downturns played out, but the more powerful move is looking inward: what patterns do you fall into when things get tight? Panic spending? Isolation? Freezing up? Recognizing your default reactions gives you the power to rewrite them. Awareness is underrated during hard times, but it’s often the first step toward doing something different—and better—the next time the pressure rises.


Yes, recessions are brutal. They take things—jobs, routines, illusions of security—and leave you sitting with questions you didn’t ask for. But you’re not stuck. You’ve got tools, choices, and the ability to shift gears when the road gets rough. This isn’t about sugarcoating the pain; it’s about respecting your own capacity to adapt and build, even when the world feels like it’s shrinking. Because somewhere in the middle of all this contraction, there’s still space to expand in ways you never expected.

Explore a world of insightful essays and career reflections at Bill Ryan Writings. Don’t miss out on the Compose Your Career ebook for a deeper dive into career development!

The Nursing Shortage in America

“Nursing is walking out of the building several times a week crying or crying while they’re [nurses] in the building trying to take care of more patients than they’re able to,” says an ER Level 1 trauma nurse in New York City. She adds, “We don’t want to offer poor care, and we do our best not to. But when you have the ratios nurses are facing now, there is no way to deliver the best health care that you want.” 

“Patients are being sent home from the hospital with higher acuity and less community resources such as home health. This has resulted in higher hospital readmission rates, poor patient outcomes and lower job satisfaction for all in the health care industry,” claims another nurse from the Las Vegas area. 

From a Texas nurse, “I used to have 4-5 patients per shift. Now I regularly handle 7-8. That means less time with each patient, more room for errors, and honestly, I go home exhausted and worried I missed something important.” 

And this from a nurse in Michigan, “We’re losing experienced nurses faster than we can train new ones. When you do not have enough seasoned nurses to mentor newcomers, patient care suffers. I’ve seen new graduates thrown into situations they’re not ready for because we simply don’t have enough staff.” 

I could go on with further alarming anecdotes from the nursing profession but instead let us reinforce the above pronouncements with some data. In January 2024, the U.S. Chamber of Commerce published Data Deep Dive: A National Nursing Crisis, which is compilation of statistics supporting the contention of a nursing shortage in the United States. Here are my summaries of some selected evidence: 

  • Anticipated demand for registered nurses (RNs) between 2022 and 2032 is 193,000 per year. However, the total number of new nurses entering the workforce for this whole decade is presumed to be 177,400. That does not satisfy even one year of demand! 
  • The unemployment rate in the nursing profession is often exceptionally low compared to the aggregate unemployment rate. Historically it is often under 1.25%. The pandemic saw an unemployment rate increase as many nurses left the profession with the rate getting as high as 1.6% in 2022. This is still low when compared to the general unemployment rate of 4.0% in January 2025. 
  • By the end of the current decade 42 of the 50 states are predicted to have nurse staffing deficiencies. At present, there is an average of nine nurses per 1000 people. 
  • As of June 2023, over half of all new nurses leave their job within their first two years. When all industries are examined the time it takes for half of new employees to leave their jobs is four years. The turnover rate among nurses exceeds most professional lines of work. 
  • There are now more Americans over the age of 65 than at any time in our history. By the end of the decade all the Baby Boomer generation will have reached retirement age. Boomer nurses are of course included in this trend with 20% of present-day nurses set to retire by 2030. 
  • Nursing pays well. Salaries for those holding degrees in nursing surpass the median annual income, which is just above $60K. For example, nurse practitioners earn well over $100K per year. Despite this good compensation we still do not have enough nurses. 

The United States is in the grip of a nursing shortage. The anecdotal and quantitative evidence is indisputable. The nursing shortage matters for one simple reason — nurses are a crucial component in our overall health care system. Without enough nurses the citizenry experiences a lower quality of life at times when many need care and support the most. Given that a healthy society cares for all its members, a scarcity of nurses is perilous. 

Nurses matter. They provide a range of services crucial for the wellbeing of those in need of medical care. The aid begins with direct patient care such as monitoring patient vital signs; administering medications, treatments, and wound care; and assisting with daily activities. But nurses supply much more benefit. They are patient advocates in that they make sure patients understand how to best heal, know their rights, and understand their options. Nurses coordinate communications among other medical providers, families, and the patients themselves. These professionals are trained in carrying out technical tasks from collecting lab samples to operating medical equipment to conducting diagnostic procedures. Nurses respond to emergencies, document interventions, and participate in a variety of specialized roles. 

Acceptable nursing levels matter also because they help to assure better patient outcomes. How is this done? Adequate nurse to patient ratios lower incidents of mortality, lessen treatment complexities, and enhance patient safety. Hospital-acquired infections, medication administered errors, and hospital readmissions are all diminished. Patient recovery times are hastened due to more thorough communications, frequent monitoring, and timely interventions. Also of note, well-staffed nursing teams mean less burnout and greater professionalism among the personnel. In short, nurses are an incredibly valuable resource. 

There are now about 3.9 million nurses in the US according to the World Health Statistics Report — and it is not enough. This is not the first time the nation has had to contend with a scarcity of frontline health care providers. From the 1930s onward we have not had enough trained professionals to care for the ill and infirmed for much of this period. The current shortfall, which began in 2012, is of the greatest concern. There exists an assortment of reasons for our present-day paucity of nurses. Let us examine some of the chief ones. 

Demographic shifts affect the nursing supply in a couple of ways. At present for example, the generation known as Baby Boomers, those born between 1946 and 1964, are requiring a proliferation of health care services. The sheer volume alone of this emerging cohort places a substantial burden on the health care labor force. The strain manifests in several ways. 

Baby Boomers are demanding more chronic condition management. With age comes increased numbers of patients presenting maladies like hypertension, diabetes, arthritis, and heart disease. The care required for these patients needs to be well regulated for the long-term. Also, geriatric, or elder care demands health care specialists who know how to address physical and cognitive declines in mobility, dementia, and osteoporosis. 

Home-based health care demands are growing. Not only are family members and private aides carrying this load, but so are nurses who are expected to visit, assess, and deliver care over a wide radius. Given the scale of the Baby Boomer generation the requests for qualified home health aides and medically trained caregivers are expected to rise. 

Another area expected to command more nurses is in assisted living, memory care, and nursing care homes all eventually leading to end-of-life care. As this generation passes away the required involvement of greater numbers of trained institutional, palliative, and hospice care providers will swell. 

In conjunction with aging Boomers is an attrition issue related to the expanding number of this generation who are retired or retiring, including many nurses. Just as the need for more nurses to support an aging demographic bulge is realized many of the current health care labor pool is aging out of their profession themselves. 

Beyond the rapidly rising patient load due to an aging population there are other factors stressing the nurse workforce. Life expectancy is increasing, and medical advancements are also keeping people alive longer. There are also increased rates of illnesses such as heart disease, diabetes, and obesity. And no number of superlatives can adequately describe the distress the Covid-19 pandemic put on nurses. 

While all of this is going on, there are economic burdens negatively impacting the nursing profession. Traditionally, nursing has been seen as a female profession, which unfortunately means salaries are less than many industries seen as more male. Hospital austerity measures have also led to hiring freezes and staff reductions along with increases in outpatient and home-based care settings, which together increase struggles for existing staffs. Technology can be amazing, but it can also increase workloads. Nurses now must input data into electronic medical records, for example. 

A significant impediment to sustaining a sufficient nursing workforce is the lack of adequate education and training opportunities for nurses. The shortage extends to the number of qualified instructors who are unable to meet the demand of individuals who would like to pursue a nursing degree. The American Association of Colleges of Nursing reports that for the 2022-2023 academic year alone 65,766 qualified applicants were denied entry to a nursing program due to insufficient staffing. There simply are not enough Master’s and Ph.D.-level nursing educators, dashing the hopes of many potential nurses and postponing resolution to the nursing shortage. 

Related to the shortage of qualified nursing educators is the rigor of the requirements to become a nurse. Of course, we want and should expect the best trained nurses possible, but it is worth noting that the expectations placed upon nurse trainees is significant and is discouraging for many would-be nurses. It begins with a competitive admissions process, including satisfying prerequisites, entrance exams, and interviews. 

Robust academic records are required for admission to nursing programs and high-grade point averages must be maintained to stay enrolled. Among the subject areas nursing students must study are anatomy, physiology, pharmacology, microbiology, and other related sciences.  The combination of demanding coursework and clinical rotations does not leave time for part time jobs or much leisure. 

Clinical training is not to be taken lightly. A set number of hours must be worked in a variety of settings such as hospitals, clinics, and community health centers. Students are often faced with caring for seriously ill patients during these rotations. And as with the shortages of trained nursing instructors, there is also a scarcity of clinical placement sites further compounding the problem. 

Upon completion of formal study nursing candidates must pass the National Council Licensure Examination (NCLEX), which is a stringent demonstration of critical thinking and decision-making skills. Preparation for the NCLEX takes months of study, comes with additional costs, and necessitates mental discipline. 

To earn a nursing degree can take from two to eight years depending on the degree being pursued. And it is not cheap to do. For example, the price of a Bachelor of Science in Nursing can range from $20,000-$40,000 at a state school with in-state tuition to $60,000-$120,000 at private institutions. Master and doctoral degree programs are similarly priced and then there are the ancillary expenses like textbooks, supplies, uniforms, clinical and lab fees, insurance, immunizations, and ongoing continuing education. Clearly pursuing a nursing degree is a considerable mental, physical, emotional, and financial commitment. 

As is evident, nursing as a profession faces some headwinds. They face long hours, contend with high patient to nurse ratios, all while struggling with physical and emotional pressures. Anyone who has worked with the public know how difficult the range of people can be. Now consider that surly segment of the population most difficult to deal with and make them even more irritable because they do not feel well. We saw that at its worst during the pandemic when many of those suffering from the virus lashed out at the nurses who were caring for them. (They should have turned their ire toward those who were spreading the virus through their behaviors and rhetoric instead.) 

Given the gravity of the nursing shortage problem a look at practical solutions is merited. Before looking at specific measures which can be taken however there is one alleged remedy that will not work. That is a reliance on market forces alone. Free enterprise has many areas of significant success in the economy and in the lives of ordinary citizens. But there are limits to what a self-regulated market can do. Turning around a predicament as vast and complex as what I have been describing requires more than just supply and demand tweaks. 

Contending with work retention issues, the obstacles facing nursing education, and issues like the discrepancy between urban job placements and the vastly underserved rural parts of the country, all while maintaining a training and regulatory environment that produces the best nurses possible, is going to involve a multifaceted approach of policy interventions, investments in training and education, and employment enhancements. 

Crafting and passing effective policy positions should play a crucial reform role. Several professional-level organizations have begun weighing in singly or jointly by putting forward proposed fixes that can be done at the legislative and industry levels. Associations such as American Nurses Association, National League for Nursing, American Association of Colleges of Nursing, National Council of State Boards of Nursing, National Nurses United, and others are putting forward recommendations to confront the problem. 

Policy suggestions often involve two parts, targeting and funding. A problem is identified, and proposals are made to mitigate or eliminate the problem. Resources are needed to promote a perceived remedy and/or to discourage a threat in production. When the attention of those in control of the purse strings can be persuaded to fund a proposal, then resolutions become more likely. Nursing shortage policy initiatives can be grouped by the following classifications: 

Resolving nursing education constraints, including increases of qualified human resources such as faculty and reducing the number of applicants being turned away from a dearth of programs is considered crucial. Clearly more educators are needed to staff more schools of nursing, which would allow for more nursing program applicants to be accepted and educated. Therefore, policies which incentivize nursing program educators with combinations of competitive salaries and attractive workplace conditions are common. 

A key area of such funding is Title VIII under the Public Health Service Act, which was legislation passed in 1944 to codify the US federal government’s response to public health policy and programs. From this act have emerged the US Department of Health and Human Services, the Centers for Disease Control and Prevention, and the National Institutes of Health, among other agencies and programs. Funding for the growth of nursing education capability comes under the authority of this act so ongoing promotion and sustainability of the Public Health Service Act is believed to be vital. 

In tandem with policy efforts to increase the flow of nurse applicants to training programs yielding high quality graduates ready to occupy the health care workforce is the strategic approach of retaining nurses for the long term once they are on the job. Contending with elevated rates of attrition by remediating factors which lead to nurse burnout and depletion of the nursing ranks is also a policy priority. Widespread unsatisfactory and insufficient working environments is seen as the prime transgressor. 

Upgrading employment terms and conditions is multidimensional. Included in the mix is minimizing nurse-to-patient ratios, limiting overtime and unreasonable workloads, and funding placements of nurses to critical shortage areas. Together with more mental health services and peer support programming psychological endurance can be boosted. Also, robust safeguards against workplace violence, including making it a felony to assault a health care worker, can protect the physical wellbeing of nurses. 

Further actions to be taken involve student loan forgiveness, increasing Medicare and Medicaid reimbursements to help strengthen the wages of nurses, employer tax incentives tied to issuing of nurse bonuses, additional funding to encourage career growth through expense-free or reduced continuing education for nurses, expanded leadership training, and streamlining documentation and administrative loads via smarter electronic health record systems. 

As we all adjust to the escalation of AI into our personal and working lives it seems timely to speculate on how AI agents, the term being used to refer to artificial intelligence software interactions on the behalf of people, may benefit nurses and contribute to mending the nursing shortage problems discussed above. There are concrete ways AI agents can be useful, and we will soon see policy proposals that include AI utilization. 

There are several ways AI agents can be applied. For example, administrative workloads could be reduced by having agents handle more of the documentation requirements necessary with the use of electronic health record systems, thereby freeing up nurses to provide more direct patient care. Agents can monitor patient health indicators resulting in fewer rounds and the issuing of important alerts for when interventions are most needed. Telemedicine and remote interactions with patients can become more common reducing the number of patients on site. Also, predictive analysis can anticipate patient demands allowing management to allocate nursing resources more effectively. 

Nursing education can also be enhanced with AI agents that provide virtual reality and other enhanced simulations and tutorials to assist nursing students in understanding crucial information more efficiently. Chatbots can even provide potentially useful mental health information and suggestions for nurses experiencing early signs of burnout or fatigue. 

I would like to bring this essay to a close by examining one solution, which when applied along with the others proposed above, could have a meaningful impact alleviating the negative outcomes of this country’s nursing deficit. This requires America to look closely and more acceptingly at immigration. That a paucity of nurses exists has been made clear. What is also evident is that there are many nurses from around the world who would like to work in the United States for what is seen as enhanced compensation, more attractive working environments, and professional growth. 

The Commission on Graduates of Foreign Nursing Schools, the American Association of International Healthcare Recruitment, and The National Council of State Boards of Nursing are examples of professional organizations with indicators demonstrating strong demand overseas for job placements in the US. Further evidence is revealed when noting the number of recruitment agencies that specialize in placing international nurses such as Avant Healthcare, O’Grady Peyton International, AMN Healthcare International, Health Carousel International, and Conexus MedStaff. It is also reported that online communities and social media anecdotally show this trend. 

Of course, supply and demand are only part of the story concerning whether international nursing placements in the US is viable. This nation also needs to come to terms with its anti-immigration politics if there is to be any chance of benefitting from this opportunity. The liabilities of immigration in general have been over emphasized and politicized to the point where we are rightly questioning whether the US labor force can adequately meet the economic needs of the country. Painting all immigrants as a threat is not only irresponsible, but it is immoral. It perpetuates social division and bigotry. And in the context of the nursing shortfall, a jingoistic attitude does nothing to remediate the problem. 

From the perspective of a nurse in say Philippines, or Pakistan, or Ghana, or in any number of countries with prospective talent, they are increasingly aware of the hostility Americans are showing to outsiders. If that does not discourage them from trying to come here to work, then they must contend with other hurdles, many of which are necessary, so that we can generate and sustain a high-quality workforce which after all is the main goal. A review of these conditions shows that safeguards are indeed in place to protect and support the American public with its health care needs. 

An aspiring nurse from another nation who wants to work in America must demonstrate specific proficiencies. Completion of a degree in their home country that is equivalent to a US degree as recognized by the state nursing board of the state in which the aspirant intends to work is mandatory. Home-country credentialing must also be evaluated by an appropriate US-based agency such as the Commission on Graduates of Foreign Nursing Schools. Additionally, for Registered Nurses the job seeker must pass the National Council Licensure Examination for Registered Nurses to work in the US along with being issued a nursing license from the state’s nursing board. 

If a would-be nurse comes from a country where English is not the primary language, then an English proficiency test must be passed such as the Test of English as a Foreign Language and/or the Occupational English Test-Nursing. Besides, some health care employers could require some amount of work experience in the nurse’s home country, possibly up to two years. 

There is also the area of meeting the requirements pertaining to immigration, visas, background checks, and health prerequisites. Usually, an international nurse must be sponsored by an employer in the US so the nurse can receive a work visa commonly known as a green card. EB-3 Visa, and H-1B Visa are common ones. Passing a criminal background check and being required to produce medical records showing good health with specific vaccinations is also demanded. 

As should be obvious, the rules and regulations are in place to carefully screen and approve immigrant nurses. As domestic professional organizations like the US Chamber of Commerce, which has co-signed a multi-industry plea for Congress to pass comprehensive immigration reform, try to communicate the urgency of action on this front before our law makers, US citizens should also get on board to encourage more nursing immigration to alleviate the nursing shortage. 

“Nursing is not just a career, it’s a calling. The ability to comfort, heal, and make a difference in someone’s life every day is what makes this job so fulfilling.” – Sarah, RN 

“The best part of being a nurse is seeing a patient smile after a difficult battle. Knowing I played a role in their recovery makes every challenge worth it.” – James, ICU Nurse 

“Nursing is the art of caring. It’s not just about medicine; it’s about listening, holding a hand, and bringing hope when it’s needed most.” – Maria, Pediatric Nurse 

These are the kinds of quotes Americans need to see and hear from our treasured nurses. The better this profession can be viewed and lived the greater becomes the lives of the patients, like you and me, who will eventually need the care and expertise of a great nurse. 

Tips for Escaping Career Stagnation and Finding a New Role

Guest essayist Leslie Campos of Well Parents is back with another timely career piece!

Photo by Freepik

Feeling stuck in a career can be a frustrating experience. When day-to-day work no longer brings satisfaction or a sense of progress, it might be time to explore new opportunities. Taking steps toward a career change can feel overwhelming, but with the right approach, it’s possible to transition smoothly into something more fulfilling.

Reflect and Realign Your Core Competencies

Before diving into the job market, take a moment to deeply analyze your existing skills, interests, and values. Understanding what motivates you at a fundamental level is the first step toward a rewarding career change. Reflect on what aspects of your current job you enjoy and which tasks you would rather avoid. By recognizing your strengths and preferences, you can better target career opportunities that not only utilize your skills but also ignite your passion.

Set Clear and Achievable Career Objectives

Once you have a solid understanding of your professional desires, it’s essential to define clear goals for your career transition. Determine the specific roles and industries that intrigue you, and set realistic long-term objectives. Whether you’re drawn to the creative freedom of the digital arts or the analytical rigor of financial services, having a clear vision will guide your efforts and help you stay focused on your ultimate career aspirations.

Advance Through Education

Pursuing a degree related to your career aspirations can dramatically expand your possibilities. For example, if you work in healthcare but need a change of scenery, engaging in online healthcare degree programs like a master of health administration concentrating on compliance and policy or business administration opens a variety of professional doors in the healthcare sector. The convenience of online programs enables you to balance your studies with work commitments, allowing you to upgrade your education and facilitate a stable transition.

Explore New Career Opportunities

Investigating new career fields is more than browsing job listings; it involves a comprehensive understanding of the industry’s landscape. Research the demand for various roles in your desired field, the skills required for success, and the potential for growth and advancement. This knowledge will not only help you match your skills and interests to the right job but also enable you to enter your new career with realistic expectations and a clear path forward.

Seek Guidance Through Coaching

Working with a career coach or mentor can provide invaluable support as you navigate the complexities of a career change. These professionals offer personalized advice, helping you overcome challenges and make informed decisions. A mentor who is well-established in your target field can provide insights that are not readily available through general research, enhancing your ability to successfully transition into your new career.

Cultivate Patience and Persistence

The path to a successful career change is rarely straightforward or quick. Embrace patience and maintain a persistent mindset, focusing on incremental progress and learning from any setbacks. Each step forward, no matter how small, is a part of your journey toward a more fulfilling professional life. Celebrate these milestones to stay motivated and committed to your new career path.

Consider Entry-Level Opportunities

Be prepared to step into entry-level positions, internships, or volunteer roles if necessary. These opportunities can be invaluable for gaining practical experience, building your professional network, and understanding the inner workings of your new industry from the ground up. While it might mean starting a few rungs lower on the ladder, these positions are often essential stepping stones to higher-level roles.

Changing careers is a courageous step toward aligning your professional life with your aspirations. By carefully planning your transition, seeking appropriate educational opportunities, and leveraging professional advice, you can navigate your way out of a career rut and into a role that brings you satisfaction and success. Remember, the journey might be challenging, but the rewards of pursuing a career that truly reflects your passions and abilities are immeasurable.

Discover more insightful perspectives on culture, politics, philosophy, and career development at Bill Ryan Writings.

Handling the Biggest Resume Red Flags

A long standing concern involving employment transitions is mitigating the harmful effects of any red flags on your resume. Of course, we want to accentuate positives about ourselves as potential employees on our resumes, but sometimes risky content cannot be avoided. Such possible liabilities need to be managed instead.

There are three significant red flags that often have to be managed effectively by the job seeker. These are long gaps of being unemployed, job hopping, and unplanned departures, especially from the most recent jobs. Potential employers rightly have concerns about all three of these situations and to assuage their worries during any interview or pre-selection process the job seeker needs to be prepared to respond in a favorable manner to each one.

Let’s take a look at how to manage these red flags:

Employment gaps are suspect more than they usually are these days because of the robust availability of jobs in recent years. The perception to be confronted is that there could well be a deficiency with the candidate preventing them from getting hired.

There could be valid reasons for one or more employment gaps. Perhaps you needed to be a caregiver or you were seeking training and development. In cases like these be ready to demonstrate how you have been concerned to not let your professional skills atrophy and to show ways you have stayed engaged, whether through contracting, consulting, volunteering, learning, or through some other meaningful activities.

Another route, which may be close to the truth but difficult to explain, is to disclose your scrupulousness regarding selecting employment. Your claim could be that you are so completely committed to directing your time and energy to an employer who is the best fit that sometimes it takes a long while to find the right job. You are showing that in part the gap(s) are intentional and a result of your own thoroughness and attentiveness. Done well, this approach can leave interviewers thinking you may be dedicated and steadfast.

Choosing this tactic during an interview presents an opportunity for you to explain how you see attributes contained in the job description and with the company or organization in general which align with your career goals and the demands of the employer. In other words, you are converting the interview to a negotiation and demonstrating your strength and capacity to take ownership for your decision making instead of meekly trying to explain away the employment gap.

Job hopping, or the practice of holding many relatively short term jobs over time, can leave the impression that the worker lacks commitment and stability. Is this capriciousness rooted in low quality performance, an inability to get along with colleagues and management, or a psychological eccentricity that may be a mismatch for a tightly run organization? These are negative stereotypes with serious potential to diminish your chances of getting hired.

As with employment gaps mentioned above, in order to mitigate negative opinions potential employers may have it is necessary for you to take ownership of the situation and to emphasize the positive aspects multiple jobs has provided to your value proposition. You may choose to utilize the approach mentioned above concerning your continued diligence to find the right employment fit and how difficult it has been to do so. Admitting a degree of regret may also be appropriate. However, as soon as possible reframe the conversation to mentioning the benefits you have received from these numerous experiences.

For example, consider highlighting the breadth of professional improvement you have gained due to your interactions with many different management styles and work environments. This can be further amplified when you can pinpoint specific accomplishments and performance successes you realized from across this range of employment occurrences. Attempt to leave your interviewers with the feeling that you made the best of this varied work history.

An unplanned departure from a job, especially the most recent one, can be another problematic predicament that needs to be confronted thoughtfully. It is reasonable to expect that most interviewers will think job search candidates would not voluntarily leave a position before searching for another job. Their next thoughts could very well be that the candidate was either fired or laid off or quit prematurely.

Heading off such default thoughts is obviously necessary for someone wanting to be seriously considered for a position. Here too, stressing the reality of the occurrence with transparency and in the most positive light possible should be the strategy. Chances are the unplanned departure transpired over something negative. Despite that, it is important to not dwell on any despondency or badmouth the manager who initiated the departure.

Rather, concentrate on communicating what lessons were learned and what accomplishments were obtained. Also, this may be an opportunity to point out what the most advantageous working environments are for you and how this past position did not entirely meet these standards. Again, try to keep your demeanor positive. By doing so you are demonstrating to the interview team an ability to remain upbeat even in the face of an unpleasant topic.

Giving consideration to these responses I have presented concerning resume red flags should assist you in tackling difficult subjects while enhancing your career’s future.

 

 

 

 

Develop Your Career Agility

We often hear about the virtue of agility as both a requirement to achieve business success and as a needed worker trait when navigating a career during a time of flux. Knowing how to advantageously manage change is considered smart and profitable. Many however, may wonder how exactly agility is to be practiced. Is it just a matter of adopting a new mindset or are there specific actions that need to be taken? What follows are my thoughts on agility in the context of career development for the individual worker.

Yes, mentally shifting away from habitual rigidity and unchallenged assumptions is a good place to start. It can help to adopt a heuristic such as the SMART goals model to guide and gauge your agility practice. To review, SMART is an acronym for change actions that are specific, measurable, achievable, relevant, and time bound. Bringing order and a degree of simplification to the decision-making process will improve your ability to adapt.

Beyond these beginning measures it is advisable to be aware of market, industry, and professional trends which will impact your career. These trends will be relatively temporal, so tuning in regularly to the twists and turns of work-related currents is an approach best integrated into your professional practice. To illustrate, let us examine some general contemporary proclivities in the 2024 world of work worthy of consideration when career planning.

The old career rules or conventions are changing. It has been old news for a while that rarely do workers spend their entire careers with a single employer anymore like the Boomers did. But the change does not stop there. The combination of advanced communications and analytic technology combined with a shifting ethic regarding work/life balance has disrupted the traditional relationship between employer and employee. In short, valued talent has a leg up on demanding concessions from employers yearning to keep them in-house for as long as possible.

For example, management has been getting the message that the cost burden placed on employees to work is increasingly being viewed as unacceptable. Traditionally, it has always been the responsibility of workers to absorb certain costs to remain employed, such as commuting, child care, and housing expenses. One of the consequences of the pandemic has been for workers to realize that these costs are a liability not sufficiently covered by the compensation they receive. A corresponding recognition is that productivity for many positions does not diminish when work is performed remotely.

With return to work mandates seen increasingly as an expensive and unnecessary encumbrance on employees, management is beginning to offer cost offsets such as housing subsidies, caregiver benefits, student loan assistance, and even financial literacy programs. The hope is that such initiatives will retain high quality employees.

Some employers are also becoming more agreeable to flex time arrangements. Taking extended work breaks for family reasons, delaying retirement, returning from retirement, working part time temporarily, job sharing, and other individualized deals are becoming more common. In general, management sees the need to make it simpler and more desirable for talent to stay or return from leaves.

Another trend which we have heard a lot about over the past year and a half is the onset of Artificial Intelligence and how it will both improve and devastate our jobs. AI will undoubtedly change the employment landscape in ways that practically scream for workers to be agile. I think it is safe to say that job refashioning will be a multi-year trend that is underway as we speak due to AI. One consultant who is an expert on future of work issues predicts that AI will intervene in up to 70% of text and data-laden jobs by 2025, which is up from under 10% in 2023.

Anticipating and preparing for AI’s influence in your profession would seem to be the understatement of the year. As companies and individual contributors figure our how to best leverage AI’s potential while mitigating its downsides, all of us need to find that career sweet spot between over-hyping AI’s consequences and ignoring its likely effects.

Hopefully, this gives you some practical ideas to contemplate when making career plans for an unpredictable future. Workforce disruption is likely to be significant in the near term. Exercising agility is a key component of what should be your preparedness regimen.

 

Being Valued on the Job

So here you are putting the best you have into a job you have had for several years. The compensation is decent, but not great. However, other of your work preferences are in place such as hybrid work settings, respectable collogues, manageable work volume, and most importantly you are largely able to exercise your strengths with minimal time spent on dealing with your weak areas. On balance, it is a good job, which is why you have stuck with it this long.

But as time has gone on you find yourself wondering if your bosses really care about you. You recognize that positive feedback is important to you. Confirmation of some sort is desired in order for you to continue putting your maximum effort into this endeavor. The fact that you are questioning this at all seems to be an indication something is lacking in the rapport you have with management. Yet, you just can’t put your finger on what is missing. It leaves you feeling somewhat unfulfilled with your job.

We can look at workplaces as falling into two possible camps which I will call the traditional camp and the emotive camp. The traditional workplace has an inherent expectation that employees are there to follow the direction of management — period. Employees either fit into this assumption or they don’t. It is not the job of the employee to question the instructions they are given. If they have issue with management decisions, then the the door is just over there. The message is to shut up and do your job.

The emotive camp on the other hand is characterized by a management style that believes employees need to be heard and respected. This stems from an ethic which attaches value to having the workplace be a place of learning, adaptability, and growth. This style of manager sees the incursion of contemporary business trends like globalization, technological change such as artificial intelligence, and consumers desiring personalized brand loyalty as game changing requiring employees who can function effectively in this new normal.

As an employee it is appropriate to ask yourself which of these camps is best suited for you. In some situations and for certain personality types the traditional culture may be fine. It offers a hierarchical structure with little ambiguity concerning whose place belongs to whom. However, for increasingly more employees, especially from the Millennial and Zoomer (Gen Z) generations, top-down my-way-or-the-highway supervision is unlikely to attract and retain the talent needed to meet the demands of today’s consumers.

What are some specific practices we can expect from managers in an emotive workplace? Margaret Rogers, a business consultant with a “human-centered methods” focus cites several ways. It begins with managers accepting as a priority the need to understand their employees at a more personal level than was expected in the past. The goal is to merge conditions which accentuate optimal employee performance with the needs of the organization. It is assumed each employee has career wishes aligned with related learning goals. Arranging these objectives such that company and employees both benefit can reduce turnover.

A resiliency must be worked into the decision making process of both manager and employee so that shifts can be made which satisfy fulfillment of on-the-job opportunities. Managers must have the flexibility to make good on the matches they find to bring about enhanced employee to organization interactions. As an employee, you can feel your contributions matter to the degree that you are upskilled in ways you want to be.

Integrating varied on-the-job occasions can broaden the range of skills employees develop while also expanding the talent pool from which organizations can draw as needed. Additionally, as with any high quality learning setting, superior communication among all stakeholders is required. Constant feedback, like constant data, is useful for fine-tuning the improvements all parties rightly demand.

An emotive workplace is often an organization that puts out a product or service in an always competitive marketplace. This culture realizes that by being a learning organization and sensitive to employees’ hopes they are more likely to have an employee base committed to adaptable people management.

We left you earlier wondering why your current job is leaving you feeling unaccomplished. Maybe the above analysis will help you determine where the rub may be occurring. And if you decide a change needs to happen, don’t put it off for too long. Lasting improvements are sweeter in the near term rather than indefinitely delayed.