The Hills of Western New Hampshire

A reflection written during the Spring of 2019

I live in the hills of western New Hampshire.  

Rocky and forested it is a place of lakes, ponds, and rushing streams. Especially in the late winter and early spring. The hills of western New Hampshire are sparsely populated. Of the 3,000 plus square miles that make up this region there live around 200,000 people. We’re pressed up against the megalopolis, but not subsumed by it. At least not yet.   

Someone wise once said your paradise is where you choose to make it. I take this to mean one need not travel to all of the world’s glorified and hyped hot spots to find wonderland, but rather it can be right outside your door. Now I’m not sure I can call the hills of western New Hampshire Shangri-la—indeed I know I cannot—but I’m happy to call it home. The hills of western New Hampshire exemplify an intricate sense of place, one reaching to my youth and stimulating lifelong sensorial benchmarks along the way. I feel the hearthstone of these hills. 

It makes a difference to live in a place with distinguishing characteristics. It matters to discern and delight in the exceptional traits a place exhibits. To feel connected is to feel at home. To bond with the environment, its nature and its cadence can unite a person with an entity beyond oneself.  

The hills of western New Hampshire await personal attention. The relationship can be austere, but also cordial. To live here calls for stamina. Resilience is rewarded. Solitude awaits, ready for the asking. Becoming charmed is always a possibility.         

My granddaughter 

seven years old 

from Los Angeles 

visits the hills of western New Hampshire 

during winter 

eagerly anticipates northland climate 

it is novel and unique 

like her beloved movie, Frozen 

snow and ice and cold 

my expectation 

she would remain beside the warm woodstove 

did not happen 

dressed in seasonable garb provided by her grandmother 

winter coat, snow pants, boots, mittens, and warm hat 

she plays outside 

snow appeals 

cold does not intimidate 

air tastes fresher 

I am pleasantly surprised 

 

The comforting sense of place can happen almost anywhere. The wide plains of the heartland, the misty mountains of a northwest peninsula, the bustling streets of an eastern city and countless other settings become sources of visceral bonding. It depends on where you were raised. If that space is where an initial and sustained awareness of surroundings occurred, then the profound connection is made. Helpful too, is if a correlation becomes established between the comforts of life and the site where they were first sensed.  

For me this transpired in the Berkshire Hills of western Massachusetts. I was raised there. The rolling green hills morphing into splashes of October color and eventually yielding to snow encrustation afforded me a panoply of visual beauty and regularity that was annually anticipated and unconsciously respected. All of life’s dramas, joys, anxieties, and expectations materialized against the backdrop of this place. It was the way things were and the features of the place have always been with me. 

My current corner of the hills of western New Hampshire sits only about 160 miles northeast of where I rode my bike, played in the brook, and sledded as a boy. Given that both locations are fragments of the larger Appalachian mountain chain they are similar in appearance and feel.  

After raising children and constructing a career elsewhere in New Hampshire this geographic familiarity had an influence in driving my residential decision as I neared retirement. The appeal of the hills of western New Hampshire is that they remind me of where I grew up while permitting me to remain in a state I know well.  

Nostalgia has a way of playing a supporting role in the thoughts of an aging person. Memories percolate to the surface, long-held familiar feelings are triggered by prevailing stimuli, and lessons learned—or unlearned—meld into a reoccurring reckoning of what is and has been important. Linking location with its lasting peculiarities triggers a personal values clarification.    

   

Winter loses its firm grip  

clouds coat horizon to horizon 

light filters through robed evergreens and naked deciduous 

the lake, a white plain with ice out weeks away 

distant woodpecker taps rhythmically 

crow caws 

 

Winter stirs and ponders a morning stretch 

hilltops rounded by glacial activity  

eons of weathering 

cold nights, days above freezing 

sap should be running well 

dirty snow banks line muddy roads 

cool breeze  

urges hemlock boughs to sway 

nature’s pulse is apparent 

 

Be still 

align with subtle inflection 

discover  

refresh and ruminate with Nature  

offset modernity 

 

This is the New Year 

not some random day in early winter 

hope, rebirth, imagine new beginnings 

 

The sun breaks through 

illuminate granite hills 

throw shadows 

photons reflect off snow 

blinding  

the future feels imminent 

 

The hills of western New Hampshire, as much of the northern half of the northern hemisphere, was molded and configured by four repeated glaciations during the Pleistocene Epoch. The age began about 2.6 million years ago and ended a bit more than 10,000 years ago when the last of this series of glaciers finally receded to the north. These mammoth mile-thick masses of ice sliding across a granite surface left an impact. The resulting churn shaped the state’s current mountains, valleys, lake beds, and coastal plain. Cape Cod and Long Island to the south, really just alluvial deposits of moraine, in part consist of New Hampshire material plowed to those locations by the glaciers. 

In the western part of the state we are blessed with genteel hills and small mountains ranging in elevation from 1000 to 3000 feet above sea level. What strikes visitor and resident alike are large granite rocks once formed from ancient magma flows.  Scattered among this region are the many lakes and ponds that owe their idiosyncratic configurations to long ago glacial activity, which today draw both wildlife and people. The two largest of these gems being lakes called Sunapee and Newfound. The Connecticut River flowing southward carves a sharp boundary with our western neighbor Vermont. 

Much of these hills are forested with a mix of temperate broadleaf, conifers, and northern hardwoods. Large sturdy trees bespeckle much of the area. Old growth forests still persist in some remote spots. Outside our small yellow house, which sits within a wildwood stand, tower three large white oaks in a row. The middle and largest of these is estimated to be about two hundred years old. We are stewards of these gentle beasts committed to their welfare and longevity. The combined summer crown of these three sisters leave us feeling we live under a dome. The grand foliage laden boughs stretch and reach above us. As are the trees, we are rooted to this place where stagecoaches and drovers rumbled by transporting people and goods in an earlier America.  

  

Gray-haired man 

closely cut, clean shaven 

goes about his business in a taciturn manner 

not unlike many others of this place  

 

Appearance is often uniform 

worn denim pants 

high topped work boots, mink-oiled many times 

red plaid wool shirt 

khaki cap 

the visor’s edge beginning to show tattered wear 

 

Calloused hands molded from years of labor 

physical work 

accomplished masterfully with care and respect 

 

He doesn’t ask much of others 

self-reliance is valued  

and lived as much as possible 

he’s faithful 

to his wife, church, grown children,  

several grandchildren,  

the community 

 

Climbs slowly into his pickup 

to drive 3 miles home 

through hemlock woods 

and over the hill 

time to get evening’s wood in 

supper will be soon 

 

In-migration to New Hampshire has increased in recent years among people in their twenties and thirties. Good news for a state that is a graying state. Graying? Like the color of granite? Yes. New Hampshire sustains a population of old people. There are a lot of us. We are ranked third by age of population among all of the states. Only Maine and Vermont have older populations than New Hampshire’s. So, it’s good news if younger people want to start living here. We need the workforce. Low taxes, which New Hampshire has, may be good for business, but not having enough working-aged people is not good for business. 

 

The old-fashioned and traditional virtues of New Hampshire self-reliance, independence, and grit continue to be evident in the hills of western New Hampshire. From that culture springs an economy that is tied to the land, to history, and to a present-day macroeconomic transformation fueled by amplified globalization and advanced automation. 

 

Naturally, we might think of the kind of work done in these wooded hills as primarily involving lumbering, maple sugaring, landscaping, and farming. These are but a small slice of the area’s occupations despite their iconic imagery. Most employees work in less glamorous, but more financially fruitful pursuits that include healthcare, office administration, manufacturing, sales, and hospitality. To lesser extents workers earn a living performing in small businesses, education, technology/sciences, and construction. It’s a busy and largely prosperous rustic location. 

 

Statewide New Hampshire’s economy is quite robust, at least according to some key metrics. The state enjoys the second lowest unemployment rate (Bureau of Labor Statistics) and the lowest poverty rate in the nation (US Census Bureau). And we are continually in the top ten states ranked by both per capita and median household income (US Census Bureau). Also, while looking at the newest hot topic economic measurement known as the Gini Coefficient — a measurement of income and wealth inequality among individuals — New Hampshire has the third lowest level of income concentration in the country (US Census Bureau). Wealth is spread relatively evenly.  

 

Healthcare is a big employer in the hills of western New Hampshire. The state’s largest hospital is located here. Aging population and healthcare go together nicely. In fact, New Hampshire enjoys a ranking as the third healthiest state for older people in the U.S. (2019 New Hampshire Healthy Aging Data Report). Education, including higher education, employs many. This stimulates entrepreneurial enterprises. There is an outdoor ethic that pervades the area. Many residents relish being on trails, slopes, and lake fronts. This contributes to the health and wellbeing of people here. If you’re going to grow old in New Hampshire, appreciating the environment adds to the quality of life. Given how many elderly citizens choose to live in these hills we appear to be on the right path. 

 

Work tied to land 

shape, sculpt, move, knead earth 

with machines and hands 

sweat and toil 

brains and technology 

experience 

reading the land’s behavior 

align with its rhythm 

to create practical solutions 

nest in the embrace 

of this hardscrabble place 

 

He works the Bobcat with skill 

among strewn stones and boulders  

lift, carry, set rocks 

stair here 

wall there 

the shovel swivels fluidly 

to pry an elusive target 

arrange land anew 

 

The old stone wall is dismantled  

new bed installed 

stones reset 

strategically 

beautifully 

large stone support small stone 

tabletop finish 

400-foot run 

form and function  

exquisitely rendered   

 

Driving around the hills of western New Hampshire is a simple pleasure. The roads pass through valleys, follow stream beds, hug lake fronts, and traverse old main streets of small towns whose histories reach back two to three hundred years. Some towns are tony, many are not. For those of a certain age taking such a drive conjures feelings of nostalgia, scenes remembered but rarely recalled, from the viewpoint of a long-ago child sitting in the back of Chevy station wagon. 

 

I enjoy seeing the general stores, Mom & Pop diners, antique emporiums, barns in various stages of solvency, Colonials, New England frames, the ever-present woods, and stone walls, lots of them, that can be unearthed while winding along these old byways. It is estimated there are in excess of 200,000 miles of stone walls in New England. Western New Hampshire has its share of them. In general, large stones are from walls that once housed livestock. Small stones are an indicator of former garden walls. Stones were gathered by laborers and beasts of old, piled in a field, and used to create boundaries, enclosures, foundations, and mills. 

 

From the green at Dartmouth College with its late eighteenth/early nineteenth century ambiance to highpoints on the road exhibiting vistas of consecutive mountain ranges, each flaunting a different hue of blue, a random journey through these hills can bring enjoyment and contentment. Place matters. As do roots, history, and where one builds and lives a life. Many of us have a choice of where to be. For me it is in the hills of western New Hampshire. 

 

Careers that Create Value

We want our careers to be fulfilling, sustainable, and enriching in several ways. Beyond obtaining desirable compensation other paths involve intrinsic satisfaction with an important one being a belief we are contributing to making the world a better place. When reflecting on how effectively our careers are performing toward achieving such a lofty but worthwhile goal it may be beneficial to determine if value is being created as a result of all the hard work we do. 

A way to begin this career assessment is by asking ourselves if our professional pursuits add prosperity to society as a whole or detract from it. Simply put, we are either creating wealth or we are just transferring it from one party to another. By wealth I am not restricting myself to capital alone but refer more broadly to a wide range of functional and emotional life improving gains. Creating value powerfully addresses the needs of many consumers and by extension the greater society, whereas orchestrated wealth shifts benefit a relatively small segment of society. 

Economists identify rent seeking as a concept pertaining to the practice of acquiring shares of wealth created by others. Visualize the ubiquitous economic pie. Value creators are best at growing the pie’s size. Rent seekers in contrast are adept in figuring out ways to grab more slices of the existing pie. Rent seeking is expressed in various forms, for example corporate monopolization, opaque government subsidies, reduction of competitiveness, and exclusive resource ownership. 

In short ask yourself, does my career serve the greater population by expanding the pie or is it designed to assist relatively few, generally wealthy people, by shifting more slices their way? 

Diving more deeply into defining value creation we can look at the elements that comprise value. A few years ago, several marketing strategists from Bain & Company, the management consultancy, comprehensively identified four kinds of consumer needs that can be met with combinations of thirty different “elements of value”. They arrange these four domains and corresponding elements into a pyramid for easy comprehension. Their rationale is that by appealing to the right amount and configuration of consumer needs business will grow and customers will be retained. 

I suggest applying the same model to our careers. If we can assert that our work enhances people’s lives by producing value elements, we should be able to feel confident we are creating value. 

To summarize this model, recall another pyramid, Maslow’s Hierarchy of Needs. You may have run across this visual in one college class or another. That pyramid is structured to display a progressive arrangement of psychological needs ranging from base requirements such as food, water, and warmth to an optimal state of self-actualization. 

The Elements of Value Pyramid, on the other hand, presents the four fundamental clusters of consumer needs: Functional, Emotional, Life Changing, and Social Impact. Within each category are the elements that describe the nuanced values of products and services as perceived by the consumer. For example, Functional needs include value elements such as reduced effort, time saving, improved organization, and cost reduction. Emotional needs include items like anxiety reduction, therapeutic value, attractiveness, and fun. Life Changing needs contain motivation, providing hope, and affiliation. The Social Impact need is solely comprised by self-transcendence, which means a paradigm shift in vastly improved personal growth. 

We do not have to match in scale the impact realized by such power value creators like Steve Jobs, or Kia Silverbrook, inventor of high-speed color printing technology, or Sally Fox who developed a means of mitigating pollution found to be inherent in the bleaching and dying of cotton. Rather we can distinguish those discreet and profound ways we do make lives better every day by adding beneficial features to people’s lives like enhanced speed, quality, convenience, customer service, etc. 

Careers that create value are what make this a better world. 

How Neurodiversity May Improve Your Workforce

Trying to recruit and retain talented workers who can assist in producing and delivering high quality products and services, leading to business growth and enhanced profits, has always been a formidable challenge. Typically, hiring teams seek individuals who not only most closely match the letter of the job description, but who also are predicted to be a good fit for the organization. In other words, companies want employees who can execute at what has been determined over time to be an optimal level that is consistent with the firm’s performance culture. 

Let us set aside for the purpose of this piece an admittedly huge hiring consideration, talent and ability, and ask might there be an inherent and unforeseen flaw in settling for only those candidates who appear during the hiring process to be consistent with traditional workforce practices and operational structures? By limiting a hiring search to simply those foreshadowed to be team players, could organizations be potentially restricting their chances of introducing and benefiting from innovative thinkers and value-added achievers? An increasing number of talent managers and human resource departments say this conventional thinking may indeed be a liability. 

There is a largely untapped element in the general candidate pool that may deserve a closer look. This cohort is becoming known as the neurodiverse. Neurodiversity refers to those workers possessing conditions frequently labeled as disorders, including autism, dyslexia, attention deficit, and social anxiety. You might be inclined to think that these types of job candidates should be weeded out of the search process due to their disruptive potential, but others are taking a chance at reframing the common perceptions of the neurodiverse and noticing positive traits where others see possible burdens. 

So, what might be favorable attributes of co-workers who may be seen by many as idiosyncratic, standoffish, ambiguous, or just plain different? Consider for a moment an organization comprised of workers who think largely in terms of doing things the way they have always been done. Change is minimal because it is seen as disorderly and therefore unnecessary. Risk aversion and homogeneity are commonplace. Company culture and individual behaviors are driven by such values and will perform accordingly. 

Sounds like a possible recipe for competitive disaster given current market requirements for innovation and agility. Neurodiverse employees could bring fresh perspectives and abilities not typically present to the work site. 

Neurodiverse skill sets can include high levels of intelligence, pattern recognition, systemic approaches to problem solving, exacting attention, comfort with repetition, deep-dive analysis, and even customer facing. Numerous industries can use resources with these skills, particularly technical and data-oriented ones. 

Another advantage can come from workers who are not motivated by office politics and the phrasing of opinions and conclusions in a group-think manner. As hard as it may be to hear, sometimes the straightforward truth is the best information to be communicated to colleagues and management. Neurodiverse employees may be best at delivering such news. 

Of course, recruiting and positioning neurodiverse talent can present difficulties, perhaps novel ones, for human resources and other department managers. Rather than using traditional interviewing it may be useful to set up teamwork simulations, case studies, or actual problem-solving sessions to see how productively all candidates function.  

Strategically integrating personnel who may provide unique services, but also potential breaches of protocol, could require careful planning, diplomacy, and tact. Flexibility and nimbleness, characteristics in short supply in many established organizations, may need to be adopted by company culture. 

We have reached a historic point where differences among people are more accepted than in the past. In fact, this seems to be a desirable attribute of the millennial generation. Developing such an ethic could aid businesses while also fostering more humane treatment of all people. 

Thoughts on Career-Long Learning

As has been frequently reported, the nature of work is undergoing profound changes due largely to automation, technology, artificial intelligence, and globalization. This exacerbates fears among students and workers of how to succeed in an ever-transformative economy and contributes to the current and expanding situation of a workforce not possessing the skills required by modern and future-oriented employers. 

To keep up with groundbreaking changes in employment requires an educational approach to training and learning that is flexible, relevant, and targeted to the capricious and volatile state of the economy. At present, traditional education institutions of high school and customary higher ed bachelor’s degrees appear to be lagging behind innovative industry methodologies like short-term credentialing and user-responsive professional development. Businesses recognize the value in foresight and pliable learning strategies necessary to uphold a workforce prepared for unpredictability. 

Education systems are not known for their elasticity and capacity to adjust to change. Take a typical public high school curriculum, the stage through which most American workers first pass on their way to employability. Has there been much reorganization in the basic course load or method of earning a diploma since the mid-twentieth century? I think not. This is an area where increased pressure to innovate is warranted. 

Beside a reassessment of curriculum relevance, another key concept we can hope for from high schools is that the message is getting through loud and clear to students that education does not stop with a diploma. The modern world is one in which continuous learning needs to be embraced if there is any hope for enjoying the fruits of professional mastery and robust compensation. Linking the pursuit of happiness with the pursuit of learning is a valuable lifelong lesson. 

To this end, workers will benefit from a more accommodating and welcoming world of pathways designed to prepare entry-level professionals, upskill existing workers, and assist career changers in a manner consistent with the metamorphosing economy of work. In addition to an acceptance of the importance of career-long learning is to realize credentials matter. 

From a college degree to a professional license to an industry-specific certification, possessing evidence from a reputable instructional source, in which a worker can demonstrate training and education within an area of expertise is critical to advancing one’s career. The challenge becomes how to best earn pertinent credentials in a time effective and affordable manner. 

Career, employment specialists, and economists are suggesting several practices to ease credential acquisition. Kelsey Berkowitz is a Policy Advisor for Third Way’s Economic Program and has looked closely into this issue. Among the suggestions she makes is to: 

  • Increase the amount of credential stacking that is available. In other words, design short-term credential modules that can be combined into larger certifications or degrees. This could provide highly relevant on-demand training while also providing a means for adult workers to achieve higher education goals in more easily managed steps. 
  • Develop more apprenticeship programs. Evidence exists, particularly in Europe, of the effectiveness of industry-based programs that onboard entry-level workers and within a year or two produce trained and credentialed employees committed to the profession. 
  • Recognize prior experiences related to work by offering credit. It is not unusual for individuals to gain skills and insights applicable to their current jobs from events that occurred before being hired. Examples include acquired knowledge from the military, school programs, previous jobs, or other situations where pertinent learning took place. 
  • Streamline onerous licensing mobility. Twenty-five percent of all workers today are in fields requiring a professional license. However, in too many instances licenses are not reciprocal across state lines, creating burdens to reacquire licenses for those pros relocating to a new state. 

The need for instructional and training flexibility will become increasingly necessary in order to keep a nimble and ready workforce. Let us reform learning to better address this imperative. 

A Call to Appreciate the Direct Care Workforce

Rebecca Bryant, the president and CEO of Lakes Region Community Services, a New Hampshire social services organization, penned an impressive opinion piece in the March 1-14 issue of the New Hampshire Business Review that concretely highlighted the plight of direct support professionals, those who care for the elderly and disabled. To this cohort I would also add childcare workers. 

As a whole, this segment of the New Hampshire workforce is underpaid, under-appreciated, disrespected, and lacking in the placement of esteem they deserve as employees tasked with providing key services to needy populations. 

Why is this? Unfortunately, social services have historically been viewed as somehow less urgent or worthwhile than economic pursuits resulting in manufactured goods and services supporting commercial viability. The money has not flowed to caregivers. Since money appears to be a solid metric of worth and value the unmistakable conclusion drawn is that giving care to young children, old citizens, and the disabled just does not carry that much weight. 

Interesting. Economics is all about the production, distribution, and consumption of goods and services to improve lives. How is it that the life improving work of caregivers is different? 

Many would say that the individuals who make up the direct care workforce are generally under-educated with many also coming from low income backgrounds. Thus, the thinking goes they are not meritorious or qualified enough to receive living wage compensation. The time has come for us to stop assuming there is a causal relationship between low valued work and low paid workers in the direct care context. 

We are faced with a contrarian situation of low paid workers toiling through high valued work. Even though low paid direct care services continue to attract, albeit at inadequate levels, those willing to work for low pay in order to do something they like and are good at doing is no reason to continue the practice. It is time right a wrong. 

Let us first look at the root of the problem. Direct care services are historically performed by women. Presumably, they have been drawn to this work, because of the longstanding social and cultural expectations for women to nurture others. It is fair to say that women have performed laudably with direct care services for many years. The benefit to society is immeasurable. 

However, as we know, compensatory equity has been and continues to be elusive for women. “Women’s work” has rarely if ever received reparation on par with what men make. Let’s be honest. Traditional views regarding remuneration says that an occupation primarily composed of women will not be seen as worth paying much for. 

It took men becoming teachers and nurses to spur the evolution of living wages in those fields. Regardless, it should not take a replay of that model to boost the earnings of competent and hardworking direct care service providers, whether female or male. 

There are two reasons for a balancing of resources to occur. Firstly, we should recognize that high quality care directed to those among us who are not or can no longer be high producers is virtuous and enriches lives. This alone should diminish any resistance to fair pay. That said, there is another factor to consider: unequivocal changes already underway to reshape the nature of employment are ushering in a reevaluation of what it means to “work”. 

Many jobs will be refashioned and eliminated as automation and artificial intelligence increasingly impact the economy. Labor directed to personal care may emerge as progressively appreciated employment. A paradigm shift recognition of the value added to society by direct care givers may finally remediate this excessive pay disparity. This transformation in attitude is needed. 

In a state ranked third for the percentage of the population growing old you would think New Hampshire would be intentionally reaching out to strengthen its direct care workforce. We have a chance now to show the country how fair pay for our direct care providers can be accomplished. 

Entrepreneurism’s Evolving Promise

Entrepreneurism has a strong and positive brand…and it should. Its contribution to the growth of the economy and by extension to the betterment of lives is immeasurable. Counting the total costs of national goods and services only begins to calculate the value of entrepreneurial activity. 

A harder metric to identify, but no less important, is the qualitative significance of longer, healthier, and happier lives we collectively enjoy due to the innovation, risk taking, and intelligence of successful entrepreneurs. 

It could be said that the popular image of the entrepreneur is the self-confident driven performer productively balancing inspiration and perspiration, flawlessly timing the market, persevering with a laser-like focus, and venturing forward willingly into uncertainty, all leading to the realization of sweet success and generous profits as a just reward. We value that illustration. It is reassuring. It goes a long way to shaping our national and cultural identity. 

It is known too that start-ups with an eye toward growth furnish boosts in hiring, strengthened competition, and improved productivity by injecting fresh products, services, and business designs into new markets. 

Given the near universal gains we receive from entrepreneurism what possible improvements can be expected from the practice? Well, I can suggest one. A quarter in which we desperately need entrepreneurs’ creative problem solving is in the promotion of shared prosperity. The time is right for an entrepreneurism that cares less about concentrated wealth and more about dispersing capital, particularly to key stakeholders such as employees and citizens of communities in which businesses operate. 

We do not need corporate social responsibility manifestos to get there, just energetic, aware, and engaged business owners who choose to direct their talents toward providing a greater degree of distributed benefits over the more common asset consolidation we more typically associate with entrepreneurs. An alternative form of enthusiasm and sense of reward can be derived from constructing enterprises that intentionally advance expanded economic growth and strong job creation among the greatest number possible. 

The political pressure to confront wealth inequality is growing and looks to be a key issue in the upcoming election season. If the current trajectory of wealth amassing does not change, then the call for government intervention will only increase. Some or most governmental intercessions will undoubtedly be seen as interference and obstruction among many in business. Encouraging executives both young and old to integrate into a shared prosperity ethic may mitigate policy making coercion. 

It is not as if entrepreneurs and business leaders have not practiced this approach before. It has been widely reported that the period from the end of World War II until the 1970s was more economically stable due largely in part to the relative lack of discrepancy between management and rank & file. Granted this was a time of strong unions and more widespread political endorsement of income flattening approaches by government. However, one cannot help but wonder if the shared sacrifice evident during the war spurred a nationwide value system whereby wealth distribution was more easily realized. Can we care for each other similarly now? 

Perhaps the most endearing gift entrepreneurs give us is tangible creativity. They model and encourage thinking, which develops into options from which consumers can select the most solution-oriented or life augmenting potentialities. This has historically sparked human progress. It continues to do so.  

Given the current and ever-present range of problems in the world calling for answers and resources we look to the influencers, thought leaders, and groundbreakers to develop and implement transformative strategies, services, and products. 

Purposely including and addressing those Americans being left behind by a shifting and segregating economy could turn out to not only be nationally unifying, but also good business. 

Weaponizing Employment Against the Poor

Albert Einstein elegantly once said that the definition of insanity is doing the same thing repeatedly but expecting different results. This adage comes to mind when we see that yet again work requirements are being used as a bludgeon to combat Americans who live in poverty and who need safety-net programs like Supplemental Nutrition Assistance Program (SNAP), HUD housing assistance, and if President Trump has his way, even Medicaid. 

The White House Council of Economic Advisers has recommended work requirements for the most extensive welfare programs and the current administration has mandated that federal agencies alter their presumably lax welfare program standards. These moves are premised on the continuing notion that the poor are a drain on federal resources due to their laziness, recklessness, and lack of ambition. So here we go again, concluding that the poor are so, solely because of their own deficient behavior and must be made to work harder to receive assistance from this government. 

It is not that simple. 

Is this work requirement approach fair that those recipients of aid (excluding children, elderly and disabled) should be made to show an attempt to earn their government supports, which allegedly incentives people to not be poor, or is this a kick to the poor and disenfranchised when they are already down? 

It is worth examining a few of points about welfare work requirements: 

  1. According to the US Census Bureau the 2017 poverty rate was 12.3%, a 0.4% decrease from the year before. Since 2014 the poverty rate has fallen 2.5%. So, if the current trend line is a declining poverty rate why is a harsh condition like work requirements for the poor necessary currently?
  2. This effort was last tried under Bill Clinton and Newt Gingrich with their 1996 welfare reform legislation. We have had a couple decades to see how that has gone and studies like those from the Center on Budget and Policy Priorities and in the book Making Ends Meet (Edin and Lein) show that despite short term marginal improvements in employment they were not sustainable, mostly due to necessary and increased living expenses, absorbing any work generated financial gains.
  3. Where are these jobs that the poor are supposed to get? If you have spent most of your life in poverty, chances are quite low you can pick up a knowledge-economy job quickly. We have all heard how the traditional manual labor jobs are drying up, so what is left? Lousy-waged part-time jobs with unpredictable and changeable hours is what’s left.
  4. If the government feels the need to pick on somebody shouldn’t it be the employers of vast numbers of unskilled and low-skilled who pay their workers, including the working poor, insufficient wages that in turn need to be underwritten by the American taxpayers?

Now one place where there could be political agreement is in the government providing subsidized high quality work training requirements targeted to helping the poor get the knowledge and skills needed for a globalized and digitized economy. Currently, training requirements can be in lieu of work requirements, but their effectiveness remains questionable. 

The causes and cures for poverty are varied, complex, and far beyond the scope of this piece. But if we as a society are truly interested in ameliorating the condition of poverty (as we should be!) we need to be looking for demonstrably beneficial interventions that measurably make positive differences. Requiring the poor to get a low-end job that increases their childcare and transportation costs just to prove they are not milking the system or making them pay unreasonably for a hand-up from those of us with tax paying means is not a humane way to go about it. 

The State Experiencing an Economic Revival

In rural 19th century Sutton, New Hampshire population declined following the sheep boom in the late 1840s as farmers abandoned their farms in search of better land in places like Ohio and Indiana. Sutton was not alone. Rural living was proving to be too difficult for many New Hampshire residents of small towns. Young women, if they could, were among those who traveled to Lowell, Massachusetts to work in textile mills and live in boarding houses. This was seen as a step up and better than a life of struggle on desolate unproductive farms. 

At America’s Credit Union Museum on the west side of Manchester is a turn of the last century photograph of hardscrabble young boys posing not in front of their school, but rather beside one of the Amoskeag Manufacturing Company’s mills in which they worked. Injuries, death, and child labor among both boys and girls, were common then. The closing of the mills in 1935 hit the Manchester economy hard as did the closing of the Nashua Manufacturing Company in Nashua and the Brown Company paper mill in Berlin, both of which occurred in the 1940s. 

During the summer of 1987 Allied Leather Corp. of Penacook, NH announced it was closing, putting 300 out of work. The New York owners referred to the “tight labor market” and “continuing problems” treating the tannery’s waste. The company had been fined the year before for moving chemicals without a permit. Most of the employees were on their summer vacation when the news of their job losses broke. Plans were made for combining the tannery’s operations with other plants in New York and Pennsylvania. 

New Hampshire has many such economic hardship tales from its 230 years of statehood. When I was young in the 1960s and 1970s, and from Massachusetts, we would hear of the poor people in New Hampshire or “Cow Hampshire” as it was disparagingly called. The people were known as tough, conservative, and independent, but hardly prosperous. 

So, it caught my eye when U.S. News and World Report released its rankings of the Best States for Opportunity this fall. And guess who came out on top, Numero Uno, King of the Hill, #1 out of 50…you guessed it, New Hampshire! To quote them, “New Hampshire, which enjoys among the highest median household incomes in the nation, stood out as No. 1 for opportunity.” 

Let us take a moment to soak this in. Yes, we are surrounded by rancor, political polarization, culture wars, stagnant wages, opioids, automation, globalization, white nationalism, and on and on, but here on this rocky, thinned soiled, forested, mountainous, tick infested, small patch of America we are in the estimation of one journalistic source, with a methodology to back up their claim, the best state in the nation for opportunity. Wow! 

What happened? Some fun facts may help to explain why New Hampshire is now enjoying the most prosperous time in its history. Advanced manufacturing, technology, professional services, healthcare, and of course tourism are strong economic sectors here. Median household income in 2016 was $70,936. Given that the national average that year was $57, 617, we are not doing too badly. 

No personal income or sales tax probably helps, but that has been the case for a long time. Lots of retirees like it here. In fact, we are among the top 3 states with lots of old people. During the Great Recession and its aftermath 246,000 people moved away, but another 247,000 moved in. 

I cannot say exactly what has been New Hampshire’s secret success sauce, but one obvious observation is that modernity is being kind to the state. Somehow, we seem to be converting economic, social, and demographic changes into prosperity. Despite all the bad sky-is-falling news we are bombarded with daily this is a cause for all 1.3 million of us in NH to celebrate. 

Applying Technology in Hiring

Human contact, whether through professional networking, social connections, or by earned reputation still matters significantly and should in no way be minimized when describing the recruitment and hiring process. If anything, it is paramount. However, another very important track to cover when developing one’s career is the one driven by existing and emerging technologies meant to streamline and optimize the employment process. 

Today this ranges from online job boards advertising positions to Applicant Tracking Systems (ATS) that parse resumes for HR and recruiters. Also, Artificial Intelligence (AI) and machine learning tools, designed to assess the employability of candidates, are now present.  

How to advantageously position yourself for these digital aides and gatekeepers needs to be a key component of a well-planned career growth strategy. Let us take a current look at each of these technical features. 

Online job boards are not very new, in short supply, or complicated. They are little more than interactive web sites that post job descriptions from employers. More recent are job search engines like Indeed and Simply Hired that rummage the internet aggregating job postings from a variety of sources. 

These sites are seductive in that they give the appearance of a job store with profuse amounts of positions just ready for you to pick up while shopping. A common and ineffective ploy is to spend hours responding to jobs on the boards with the only thing generated being recruiters trying to lure you to high turnover 100% commission sales jobs.  

Nonetheless, working with job boards is not a complete waste of time and decent jobs can be yielded. Recommended is to spend about 10% to 20% of your job search time utilizing the boards while being careful and discriminating about what you respond to. 

ATS software allows recruiters to organize vast lists of applicants and their pertinent criteria such as qualifications, employment history, degrees earned, etc., which are most useful to hiring managers when determining who to contact for interviews. For those of us trying to secure an interview we need to be mindful of preparing resumes (and LinkedIn Profiles) that are keyword-rich with contextually used terms aligning our skills and knowledge with responsibilities and deliverables mentioned in job descriptions. 

Therefore, given the need for an ATS-friendly resume that simultaneously is attractive for human readers the challenge is to strike a visually appealing format that won’t confuse the ATS. This can be tricky. If you want a designer resume that looks like those on Pinterest, then forget about passing ATS muster. And with so many companies employing ATS the best strategy may be to pay homage to the many conditions needed to not be digitally rejected in a millisecond, while adding enough optics, and of course solid content, to not have your resume look like just another slice of white bread. Achieving this level of resume optimization is a necessary goal. 

The latest trend, which is expected to proliferate in use and sophistication, involves the impact of AI in hiring decision making. There is a growing perception that relying on a candidate’s skills alone is not consistently producing better employees. The evolving thought is to assess personality more with the goal of finding a well-rounded and compatible colleague.  

To this end, AI is being deployed to identify personality traits gleaned from resumes, online profiles, social media presences, video appearances, you name it. Apparently, this is seen as less biased than human observers. We shall see. (Cannot algorithms be biased too?) 

At any rate, developing a consistent brand and value proposition that includes both your technical talents and your work style/interpersonal characteristics across all platforms may be wise for presenting to human and technological appraisers alike. 

Being prepared for the changes and encroachment of technology into hiring decisions, and by extension career development, has become imperative in today’s employment world. 

Is an MBA Worth Pursuing?

Earning a Master’s in Business Administration or MBA has long been considered both a difficult challenge to confront, but also a career boosting achievement. An MBA has been shown to increase promotion and employment opportunities and to jump start compensation. However, by the time most business professionals consider returning to school to earn the degree chances are good there is a family with children in place needing considerable attention and a mountain of bills to juggle, including a mortgage. Not to mention, MBAs can cost from $25K up to $100K in tuition, fees, and transportation costs. 

The inevitable question business managers ask themselves is, “Is this worth it?”. Don’t you hate it when someone answers such a question with, “Well, it depends.” So here goes, the answer to whether an MBA is worth pursuing or not is, “Well, it depends”. 

The value of an MBA should depend on more than compensation and promotions as alluring as those are. To obtain the most benefit from the work and expense of earning the degree largely comes down to if you think it is in your career’s interest to develop your talent in several key areas. And it turns out, these are the same attributes many executive managers look for when considering whether to hire a candidate who holds an MBA. 

You probably think I’m talking about astuteness in topics like organizational behavior, finance, accounting, supply chain management, enterprise IT systems, and economics. Of course, these and other subjects comprising an MBA curriculum are important, but what really sells the executive hiring managers are competencies like leadership, communication ability, strategical thinking, interpersonal relationships, and entrepreneurial spirit. These traits can be thought of as the building blocks to managerial excellence. Therefore, it is important to select an MBA program that assists you in developing these strengths. 

Some other useful facts about MBA programs can assist one in their decision making about whether to take the plunge or not. MBA programs most often occur over 18-month to 2-year time periods with students typically earning approximately 40−60 credits representing about 500−600 class hours of graduate-level work. Some programs allow up to 6 years to complete the program. 

A full time student must be dedicated to a concentrated approach but given that many mature MBA students are full time employees there are several alternatives. These include: 

Accelerated: Fast-tracked program with a greater course load and more condensed class and examination schedule over one year. 

Part-Time: Taking three or more years students attend classes after usual working hours, including weekday evenings and/or weekends. 

Modular: A tightly prescribed approach involving a progressive curriculum of class components presented in one to three-week segments. These programs seemed most often to be aligned with EMBA degree programs (see below) or Accelerated programs and are most often to be completed within one to two years. Also, modular often means on-site residency for the length of the given module. 

Executive MBA (EMBA): Designed for working professionals with 10 or more years of management or executive experience. These programs allow earning the degree in two years or less while working full time. 

Distance Learning: Involves classes held off-site from a campus and can include courses held via correspondence, broadcasts, videos, teleconferences, videoconferences, and online formats. 

Hybrid: Also known as blended programs these are a fusion of distance learning with traditionally styled face to face classroom instruction. 

Mini-MBA: This method combines on the job training regimens and requirements that can also be counted as credit-earning coursework toward a university MBA program. Typically, this requires a partnership between a work setting’s training program and a university MBA program. 

Finally, it is important to make sure the program you select is reputable within your industry. Not all MBA programs are of the same caliber, and you do not want to work hard only to find out later that your degree is not enthusiastically embraced by your superiors. 

It is a lot to consider but seeking this level of mastery may just lead to the breakthrough your management career needs.